Elements: PSE 10 - Unable to import JPGs or MP4 files from GoPro Hero 3 camera into Organizer

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  • Problem
  • Updated 6 years ago
  • (Edited)
The files appear to just be standard .JPG and .MP4, but when I try to import the files created by this camera into the Elements organizer, I first get "Import Failed" followed by a dialog saying that "Nothing was imported. The file(s) or folder(s) selected to import did not contain any supported file types, or the files are already in this Catalog" (which they aren't.).

This is build 10.0, 20110914.m.17521.
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Andrew Silverman

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  • annoyed.

Posted 6 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Can you post an affected file here?
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Andrew Silverman

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The 2MB restriction gets in the way. Any other suggestions for how I can make one of them available? If nothing else works, I suppose I can probably make one public via my Skydrive account.