Photoshop: Unable to Crop correctly using the Crop tool

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  • Problem
  • Updated 6 months ago
  • Solved
  • (Edited)
Recently I bought photoshop cs5, but it won't let me crop anything. I'm not sure if it's a bug in the program, whether the software I received is faulty, or if I re-install photoshop would that solve the problem?
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louise harrison

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  • frustrated

Posted 7 years ago

  • 2
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Chris Cox

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How is is preventing you from cropping? You really didn't provide much information about what you're seeing and what is happening on your system.
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louise harrison

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Hello and thank you! when I finish cropping the file where I want it to be, I press enter and it goes incredibly tiny - maybe 1/4 inch square.
???
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Chris Cox

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Look in the options bar for the crop tool -- you forgot a value in there, like the resolution. Worst case, just reset the crop tool.

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Anne-Marie Bond

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Ooommmygoood. I suffered with this for months and out the blue thought let me Google with no hope for a resolution and within 30 seconds of following this all working!!!!! Thank u!!!
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Michelle Swinehart

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Glad I Googled a solution as well!
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Brent Beshara

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I just used your tip here and sham-wow!  Wild that you posted it 6 years ago!!!
Thanks so much!
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louise harrison

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thank you thank you thank you!!
So simple - I feel foolish! Lol!
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Javier Maluenda Hernández

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Cuando utilizo la herramienta "Recortar" en mi Mac, Photoshop CS5 deja la nueva imagen en un solo pixel.

This reply was created from a merged topic originally titled
Photoshop: Crop tool not working.
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Hozana Schlittler

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THANK you !!
I had similar difficulty! cropping any images regardless of size or os resolution would lock photoshop!

I called Adobe costumer service, we reset the whole software, uninstall, installed and was about to call a technician

It took me seconds to solve the problem with this instructions, almost ridicule the amount of tie and stress with Adobe customer service used before

THANK you
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jtmmcnie

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DS Hama

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resetting the tool helped me too!  thanks - it was driving me nuts!
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Michelle Acosta

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This helped me too! Thank you soooo much!
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Atiqur

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Here the common mistake is we normally avoid the activities which were created earlier.  Check them out... https://www.thoughtco.com/crop-tool-stuck-in-fixed-shape-1700222