Unable to verify Adobe ID

  • 2
  • Problem
  • Updated 3 years ago
  • Solved
I'm being continually asked to verify my email address but whenever I click resend nothing arrives. Spam folders checked and nothing there. Where can I go to get this resolved please?
Photo of Mark Gilham

Mark Gilham

  • 4 Posts
  • 0 Reply Likes

Posted 3 years ago

  • 2
Photo of Brett N

Brett N, Official Rep

  • 2257 Posts
  • 108 Reply Likes
The verification email has been sent, so not sure where it is ending up. I can manually apply a verification. So I'll just send you an email directly. Simply reply to it and I do an override on my side.
Photo of Mark Gilham

Mark Gilham

  • 4 Posts
  • 0 Reply Likes
Thank you Brett, i have replied to your email.
Mark :)
Photo of Mark Gilham

Mark Gilham

  • 4 Posts
  • 0 Reply Likes
Hello Brett - did you manage to do the override? I'm still having the same problem.
Mark
Photo of Brett N

Brett N, Official Rep

  • 2257 Posts
  • 108 Reply Likes
I just took care of this, probably just after you posted this. Please try again.
Photo of Mark Gilham

Mark Gilham

  • 4 Posts
  • 0 Reply Likes
Seems to have worked Brett, thanks very much for your help :)