Unable to sign into PS Express with Adobe ID ("Connecting, Please Wait...")

  • 5
  • Problem
  • Updated 2 years ago
  • (Edited)
Please forward this bug report to the developers:

First tried creating an Adobe ID & connecting via the "Sign in with Facebook" button. Got stuck on the "Connecting, Please Wait..." screen. Then I went online and tried creating an Adobe ID manually with same email address as I used for Facebook, and it said email was already registered (so the Facebook connect button DID actually create an Adobe ID, even though it didn't let me sign in). I reset the password for the Adobe ID and tried signing into the app, and it once again got stuck on the "Connecting, Please Wait..." screen.

Have closed the app and tried multiple times to sign in both with the Facebook connect button and by manually typing in my Adobe ID email and password. Always gets stuck on the "Connecting, Please Wait..." screen.

Works on Windows 10 Mobile but not on Windows 10 desktop. Isn't this a universal app?? If not, you guys should make your app universal...

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Ethan Alvarée

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Posted 2 years ago

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Cosmin Oancea

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Hy,Ethan,i have the same problem like you,probably adobe changed their mind,and dont't alow us to connect because they don't want to lose money,or maibe is just a bug but i saw that this offer is from 18 dec conform http://www.winbeta.org/ and and they didn't resolved this problem until now sound suspicious to me
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Ethan Alvarée

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Yeah. Probably just a bug. Seems like other people are experiencing the same issue (see comments section): http://www.winbeta.org/news/adobe-upd...

Hopefully somebody forwards this bug report to the development team soon!