Photoshop 2019: Unable to save files with Mojave

  • 1
  • Problem
  • Updated 4 weeks ago
  • (Edited)
After updating to Mojave and Photoshop CC 2019, it's not possible to save files, even if you exit the folder and don't have the file selected. You get the message "Could not save XXX because write access was not granted". I can save copies, but it doesn't feel like a sustainable solution... How to solve this?
Photo of Frida Olandersson

Frida Olandersson

  • 1 Post
  • 0 Reply Likes

Posted 4 weeks ago

  • 1
Photo of Johan Elzenga

Johan Elzenga, Champion

  • 1797 Posts
  • 751 Reply Likes
That is a MacOS problem rather than a Photoshop problem. You are trying to save to a folder without having the proper permissions.

BTW, I can save images from Photoshop CC2019 on MacOS X 10.14.3 just fine.
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15257 Posts
  • 2196 Reply Likes
Are you saving to your local drive or a server or NAS? Instructions for setting permissions: https://support.apple.com/kb/PH25287?locale=en_US
Photo of Cristen Gillespie

Cristen Gillespie

  • 1562 Posts
  • 485 Reply Likes
I get this often enough on High Sierra. All I have to do is save again to the same location and overwrite. It seems there's something that triggers it for some images as far as I can recall going to another computer over WiFi, but from me as administrator of both computers, and in High Sierra. But that's not always, or even often, the case, and it's been infrequent enough I can't pin it down.

In my case, it's actually saving the file, which is why I have to overwrite it. But Bridge also won't preview the file (it has a generic PSD icon), until I save again. And the folders DO have proper permissions. It will save from PS to the same exact folder without a quibble sometimes, and as I said, occasionally not other times.

It might not be the same thing, but I have to wonder if it's related. It just happened to me yesterday, in fact, but it's been several weeks since the last time it happened.