PHOTOSHOP - Jpeg reducing to a tiny unusable size when emailed

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  • Updated 3 years ago
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Hi, I am using the trial version of PS CC and yesterday I had major problems resizing a PSD file. The original file was 1.57 g and I had to reduce it to 3 MB and save it as a Jpeg. I could resize the image at the required dimensions & save it is a Jpeg believing the Jpeg was now at the required size. As soon as I emailed the said Jpeg it reduced in size further to anywhere between 14.5 KB and 20 KB. It took me 3 hours and I never managed to get the jpeg to be more than 1.5 MB!

I have never experienced this with my normal PS CS4 package. Please can you advise what I did wrong, or is there a bug in the system? Many thanks for your help.
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Carlamaria Jackson

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Posted 3 years ago

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David, Official Rep

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Howdy Carlamaria,

When you open the Save for Web dialog, in the bottom, left corner of the display, right under the word "JPEG", it shows you what size your resulting file will be in the new format.  You can play with the Presets on the upper, right to see which JPEG will get you closest to your target size.  It should only take a minute or two.

The size of the JPEG is determined by MANY factors, particularly the complexity and detail of the original image.  If there were only a few colors and the layout was simple, you may very well wind up with a TINY file.  One way to force the size up is to increase the Quality (also upper, right).

Hope that helps.  If not, ping me here with your questions.

Have a nice weekend,
David
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Carlamaria Jackson

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Hi David,

Thank you so much for your help :-) In my version of PS CC Safe for Web is now legacy code however, If I select "Export" "Export Save As" it allowed me to set the parameters perfectly!

Thank you... at least I won't have to go through that ordeal again!!!

Have a great weekend too.

Carlamaria
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Chris Cox

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Safe for Web saves exactly what it shows. So something is happening to your file when emailed.

You could be using an email system that recompresses JPEG images (AOL was infamous for that), or whomever is receiving the JPEG could be looking at a preview instead of the whole file.
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Carlamaria Jackson

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Hi Chris,

Thank you for your help. I wasn't using Safe for Web as that option wasn't available but David led in me the right direction with his feedback. At least I know for sure now what the file size is but I'll have to test to make sure the gremlins at AOL do not compress my files!!

Have a great weekend.

Carlamaria