Unable to print from Photoshop CC v.2017.0.1

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  • Updated 5 months ago
I have this problem, "There was an error opening your printer..." The rest of the error message reads "Printing functions will not be available until you have selected a printer & reopened any documents".

I do not get a pop-up window to select a printer and I cannot find a way to choose the printer for Photoshop like you can in Lightroom. I have read all the comments and tried all the fixes and still cannot print from Photoshop and ONLY Photoshop.

I installed new drives for both the Canon Pro 10 and the Canon Pixma MG6620. I use the printers wirelessly from a MAC with OS Sierra v.10.12.3. I also tried switching my default printer. None of these solutions fixed my problem and I still cannot print from Photoshop. I have no problem printing from Lightroom or any other program.

This is a recent problem with the newest update to Photoshop CC (2017.0.1)  Is there a way that I can go back to an earlier version until this bug is fixed?
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Posted 1 year ago

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Photo of Cristen Gillespie

Cristen Gillespie

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> Is there a way that I can go back to an earlier version until this bug is fixed? >

I can't help you with your printer but you can install PS CC 2015 through the CC app. It can even run alongside PS 2017. I have 3 versions installed, and at times run 2 at the same time because something works in PS 2015 that isn't working in 2017. Look in your CC app under Apps to find it. My screenshots should show you the way.

Good luck.

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Joan Renton-Spencer

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Oh - no - I now have this problem too, and can't go back to an earlier version (at least, I can't see that available now its Photoshop CC 18). My older printer (Epson 3880) will not print from Photoshop, yet does from Lightroom. I have reloaded the printer drivers - recognised by every program on mMac other than Photoshop. I have come to a grinding halt with my work. Anyone have any suggestions here .... am getting desperate.