Bridge: Unable to preview some .ai files

  • 1
  • Problem
  • Updated 10 months ago
  • (Edited)
Unable to preview some .ai files in the preview panel.

Some .ai files i see  some others do not.

Why?
How can you solve?

I have a small snapshot image 
Photo of Gianni Paluello

Gianni Paluello

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Posted 10 months ago

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Photo of PECourtejoie

PECourtejoie, Champion

  • 795 Posts
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Hello, Adobe might need more help: what is different in those files? Peculiar export settings? Many art boards?
Also , this forum for bridge is in transition period: I suggest you search for Bridge uservoice.
Photo of Avinash Kumar Singh

Avinash Kumar Singh, Employee

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Hi ,

Sorry to hear that you run under this issue. Please provide us following information to help us to debug this issue.  

1. Operating system and version you are using.
2. The version of Adobe Bridge you are using. 

Thanks,
Avinash