Photoshop CS5: Unable to install updates

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  • Updated 4 years ago
  • (Edited)
I am running Photoshop CS5 extended for several years. I needed recently to reinstall the program software after a computer crash. The problem is that I unable to install updates, they are downloaded but not installed due to a download error (no error code available). I installed then the program on a second computer but again the same error is appearing when trying to install updates....,
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Pol Gubel

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Posted 4 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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How are you selecting to update? Are you using Help>Updates from Photoshop? Or downloading the updates from Adobe.com?
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Pol Gubel

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I am using the Help>Updates from Photoshop.

Thanks for your reaction