Unable to install ANY of the CC trial software

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  • Updated 3 years ago
CC installer keeps disappearing, relaunch causes all sorts of errors, says error updating photoshop please close the program. I am seeing no progress bars or any visual sign that anything is downloading other than the CC installer, and it will not finish the download. Of course I am running 10.11.1 on a brand new iMac
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Peter Mars

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Posted 3 years ago

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Try restarting the computer. Let the Creative Cloud desktop app finish installing and load completely.