LIGHTROOM 2015 - UNable to import photos from a nikon d4 directly on Windows 10

  • 1
  • Problem
  • Updated 3 years ago
  • (Edited)
When plugging in a NIkon D4 to my computer I am unable to directly import photos on the d4's CF card. It appears to be unable to read down the file system. Note I can use an external card reader or copy the files via windows and then import, its just when the camera is attached. It also occurs with my d300s as well.
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Clark Kranz

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  • frustrated

Posted 3 years ago

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Chris Cox

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Which Adobe application are you using?
Which OS version are you using?
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Clark Kranz

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Only the latest and greatest. It started happening on the previous version which I had to downgrade because of import issues and crashing. ONce I heard about this release I upgraded again.

Lightroom version: CC 2015.3 [ 1052427 ]
License: Creative Cloud
Operating system: Windows 10
Version: 10.0
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 2.2 GHz
Built-in memory: 12241.7 MB
Real memory available to Lightroom: 12241.7 MB
Real memory used by Lightroom: 2357.9 MB (19.2%)
Virtual memory used by Lightroom: 3087.2 MB
Memory cache size: 1901.4 MB
Maximum thread count used by Camera Raw: 8
Camera Raw SIMD optimization: SSE2,AVX
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
GeForce GTX 660M/PCIe/SSE2

Check OpenGL support: Passed
Vendor: NVIDIA Corporation
Version: 3.3.0 NVIDIA 353.54
Renderer: GeForce GTX 660M/PCIe/SSE2
LanguageVersion: 3.30 NVIDIA via Cg compiler

Application folder: C:\Program Files\Adobe\Adobe Lightroom
Library Path: C:\Users\Clark\Pictures\2015\2015-2.lrcat
Settings Folder: C:\Users\Clark\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) Canon Tether Plugin
2) Export to Photomatix Pro
3) Facebook
4) Flickr
5) jf SmugMug
6) Leica Tether Plugin
7) Nikon Tether Plugin
8) SmugMug

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : fd4
Subsystem : 21171043
Revision : a1
Video Memory : 1990
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: Speakers (VIA HD Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
Direct2DEnabled: false
GPUDevice: not available
OGLEnabled: true