Unable to download update on Elements 9

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  • Updated 5 years ago
  • (Edited)
I purchased a Bamboo Fun Pen & Touch, which included Photoshop Elements 9. I have been getting notifications from Adobe that there is an update available, but I am then asked for a serial number when trying to download. I don't have a number, other than the download key from Wacom. They can't help and have asked me to contact Adobe. Can you help, please?
I am running Windows 7.
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Linda Cuthill

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Posted 5 years ago

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