Lightroom Classic: Unable to authorize Facebook

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  • Updated 2 weeks ago
  • (Edited)
For some reason, I cannot authorize Facebook from lightroom.  When I hit "Ok", nothing happens.  I've googled and tried everything (clearing cache, changing default browser, rebooting my Mac), and nothing helps.  Please do NOT merge this with any posts about not able to share because I can't even get to the point where I'm trying to share, I cannot even authorize.  Thank you.
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John Irwin

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Posted 4 months ago

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Simon Chen, Principal Computer Scientist

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Try restart your computer. It might clear some cached auth-token? What is the version of your Lr Classic CC? Try to update to Lr Classic CC 7.3.1 and check if helps. 
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Carlos Cardona

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 Try giving your Mac the "once over"! Run the free Onyx (https://www.titanium-software.fr/en/onyx.html), reboot. (In Onyx just run everything in the Automation tab, it may clear out a cache that is corrupt). Also run Disk Warrior if you can ($120),  (https://www.alsoft.com), reboot. If you can't do Disk Warrior, at least run First Aid from Disk Utility. Also try launching Lightroom from your other (admin or test) account, with a new catalog, as a test. Does it run OK?
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Carlos Cardona

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Also just doing a "Safe Boot" can clear out caches (restart, hold down shift until you see "Safe Boot" on the screen.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It may help if we could see your Lightroom System Info. Launch Lightroom, and select Help > System Info... and copy/paste the text in a reply.

There is a known issue with activating with Lightroom: https://helpx.adobe.com/lightroom-cc/kb/cannot-share-to-facebook.html (Facebook changed their activation API - and our engineers are working with Facebook to correct the problem)
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Jerry Friedman

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Silly people...Restart your Mac? Really?
I have a fully functioning PC and recently discovered the same issue with my LR/FB uploading. So I am just here to tel you THIS TIME, this time it has nothing to do with your backward OS !!
Restart away, lol!!!
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Carlos Cardona

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You must be on Windows XP, am I right? Still holds the record for oldest OS without an update! You must be SO proud!
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Leandro Gomez Chavarria

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anyone has solve this issue?
i have same problem here, when i hit Ok no web browers opens to continue with the auth proccess, i already have tried everything i found in forums and adobe comunities, changing default browser, run with admin priv, cache, etc
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Richard Lee Cook

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perfect solution, i have read so many posts about this problem
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Robert Somrak, Champion

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Only for a week!!!

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Mary Anthes

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Wondering how the discussions are going - I can't get authorization to work. Thanks Mary
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Victoria Bampton - Lightroom Queen, Champion

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It dies as of tomorrow, so give up trying Mary. You'll hear about it if it gets reinstated, but that seems unlikely.
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Mary Anthes

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Thanks for the update.  Back to exporting to folders....
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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