Lightroom Desktop: Unable to add photos

  • 2
  • Problem
  • Updated 3 months ago
  • (Edited)
just downloaded lightroom and it will not allow me to add photos. the plus sign doesnt seem to be responding when i click on it
Photo of Kayleigh Mordaunt

Kayleigh Mordaunt

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Posted 3 months ago

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Photo of Todd Shaner

Todd Shaner, Champion

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Make sure you are signed in to your account. Then check out the Getting Started tutorial.


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Rikk Flohr, Official Rep

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If your account is corporate or education, it may not be provisioned for 'services'.  If this is the case you would have to discuss with your IT Software Admin. 

If you have an individual license, then we would need to get additional information from you.