Photoshop cc 2017: UI scaling needs 150%

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  • Updated 1 year ago
  • (Edited)
I'm really disappointed to see that the HiDPI UI scaling in Photoshop CC 2017 Windows is still broken/useless :( This has been reported multiple times without any response from Adobe. 

Why it doesnt work: 4K screens works best with 150% scaling, Photoshop only lets you choose 200% which is good for 5K screens or 100% which is completely useless on 4K screens. So you have to choose between stupidly large UI or tiny UI.
In addition, Photoshop on Windows, as the ONLY adobe program, isn't capable of adapting, when moving it from one screen to another (despite having an "Auto" button in Preferences)...You still have to restart the program when making a change. This makes it impossible to move Photoshop from a 4K screen over to a smaller res screen such as a Cintiq Tablet without restarting Photoshop every time!!

Currently I'm still forced to use a hack that forces Photoshop not to use the HiDPI UI and revert back too standard UI and let Windows rescale the UI as regular pixel blurry scaling. But this is rather tragic, it makes your HiDPI UI feature a nearly useless feature. 

Come on Adobe! - Please can you respond and acknowledge this? So sick of every bug report I post is completely ignored.
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joachim barrum

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Posted 3 years ago

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Nick Murray

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Here this might help us get some attention on the matter when Adobe is deciding what tickets to address via an automated algorithm - Apple iphone ipad macbook pro Come on Adobe give the other half of your user base some love!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
I've stated a number of times on various threads that this is something the team is working on.
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joachim barrum

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Thanks, Ok I've seen that there are threads, but since the feature and problem came about 3 years ago and people have complained since then I assumed the Adobe team considered it finished.  But I'm glad to hear that its not been put aside. But with such timeframes on fixing a problem, its not easy for the users to know if its ever going to be fixed. 

I have also addressed another problem with the UI, which I have not gotten any answer on. Problem I have: I use a monitor and a Wacom Cintiq. Some times I want to work on the monitor and some times on the Cintiq I like switching back & forth depending on the kind of task Im doing. . But currently Photoshop stores the position of every pop up box and UI element separately. So if I decide to move the Photoshop UI over to the other screen, I either need to turn my head to the other screen for every popup box or move them manually each and every one. Is this really the way its intended to be ? Why cant All the UI move to the other screen with a command?
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evan fotis

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If working on windows there are many tools that offer window managment. One of them Actualtools ActualWindowsManager has many configuration as to where child windows and pop up appear.
Nvidia used to have a simillar utility in its drivers now only reserved for Quadro series.
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JAY BLENCOWE

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Time frame would be nice. We have been waiting for something like 3 years now with "this is something the team is working on" being the only response.
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Aaron Marks

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Glad to see someone from Adobe admitting to working on this rather than pointing the finger at Microsoft and sitting around doing nothing. 

Microsoft addressed almost all scaling issues in Windows 10 (Redstone). InDesign, Illustrator, Microsoft Office, and Google Chrome are basically perfect now. It sounds to me like Adobe developers need to start openly and realistically discussing Photoshop's technical debt (Bridge & Acrobat as well). 
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Aaron Marks

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The community just wants a timeframe on release. 
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Nick Murray

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Hey the algorithm works! hehe sorry Jeffrey couldn't resist. I think its the lack of a timeframe that people are upset with, for people heavy into PS work it could be the difference in purchasing a given Laptop or monitor. This has been a concern for years! lets hope the team is considering a full Vector UI too!
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PECourtejoie, Champion

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Unfortunately, Adobe is a publicly traded company, I think that therefore, they cannot announce upcoming products in a small online location without breaching trading regulations.
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JAY BLENCOWE

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I don't know if you can call adding UI scaling a "Product". More like a "Fix".
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Nick Murray

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they already have 200% scaling and therefor claim the product works on hi DPI screens, the issue is that the feature doesnt work well, people are asking for a tweak in the current setup. Not a new product or even a new feature.  @PECourtejoie you use a Mac right? because anyone who has run into this would call it a bug not a new feature!
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trevalert

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Very glad to hear this is still being worked on. But definitely disappointed it has taken this long. And considering 1080p monitors are now becoming almost standard on Windows laptops, and 13.3" laptops are very common, a 150% option (even something even better) soon is very important because 13.3 and 1080p do not mix! Same issue, way too small or way too large.

Nothing worse than buying a $2000+ laptop and having one of the key programs you need be nearly unusable, despite having laid out hundreds and hundreds of dollars to Adobe over the 3 yrs they have been "working on it".
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Alex Ries

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This reply was created from a merged topic originally titled Photoshop 150% UI Scaling Option for Windows 10.

I work in Photoshop CC 2015 with a 4K widescreen monitor, and find the 100% UI scaling too small, and the 200% scaling too large.

I would like to suggest a 150% scaling option if at all possible.
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Roger Getlost

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This reply was created from a merged topic originally titled Photoshop UI Scaling.

Why doesn't photoshop use the same UI scaling algorithm as illustrators? On a 12" 1440P screen it's pretty annoying
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joachim barrum

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This reply was created from a merged topic originally titled Photoshop: UI scaling (Auto) is not working properly.

I use a 4K display and a cintiq with 1920X1080 resolution. The problem is that all menus in Photoshop are too small unless I scale the UI 200%- But then if I open Photoshop on my cintiq the menus are too large. I tried setting UI scaling to Auto but that doesn't do anything, it still doesnt rescale the UI when I switch displays. Therefor I cannot use Photoshop on both displays which is vital for my workflow. Please Help!
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Adriána Rybárová

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I long for the 150 % UI too. Make it the same as in Illustrator and InDesign, please. Both 100% and 200% are bad with 2560x1440 monitors.
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Alex

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yes the interface is unusable on 1440
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Ben Kamprath

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First off, thanks for the update, Jeff. Happy to hear the team is aware of this.

I'm on Windows 10 using multiple displays, one at 3840x2160 and a second at 1920x1200. I'm running into the same frustration as others mentioned above. If I set scaling to 100%, PS looks as expected on the 1920x1200 display, but isn't usable on the 4K display. Switch to 200% and it looks a bit too large on the 4K, and pretty silly (huuuuge) on the 1920x1200.  (Setting UI Scaling to Auto doesn't remedy the problem. Appears to just stick it to 200% all the time, no matter which display PS is currently displayed on.)

As others have said, an option for 150% scaling would be ideal for the 4K, but I'd like to see it taken a step further, so that the user could choose scaling per display, between 100, 150, and 200%.

I often move PS back and forth between screens and would be very happy if Photoshop added support for some sort of display-specific scaling option. Sounds like a bit of work for the team but it sure would be fantastic.

I really appreciate the efforts of the Photoshop team, it's a great product, so thanks again for the work y'all do.
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joachim barrum

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Or, that Photoshop does all of this completely automatic, which is not too much to ask IMO...This IS what Photoshop does on the Mac and actually EVERY other adobe CC program does on the PC and MAC. I work a lot with After effects and there's no such problems there. Whatever I move between my displays will auto "adapt". So it looks the same. Despite After effects also having HiDPI UI on the 4K screen it will change to the low-res version once switched to the other screen and render the program completely the same (and none of them feels too large or too small). ONLY Photoshop on PC has this problem of ALL adobe programs I've tried (meaning Illustrator, Indesign, Premiere and After Effects all works)....But Photoshop, which is the adobe program you most sorely need to use multiple displays, particularly because of Cintiq tablets, does not work at all. 

I have to honestly say, though Adobe says they are working on it (which I'm glad for), this was reported and is still reported or me too'd almost daily for 3 years - and it's not asking the impossible, since even Adobe themselves have proven to manage it on other software,. The timetable for fixing this is VERY disappointing and frustrating :( and I wonder if Adobe actually IS working on it at all??? 

Sorry for the negativism, but I wonder when it's to OK to actually react to this, or what we can do to make Adobe prioritize this? I work with a "hack" currently that someone found that disables the HiDPI UI,  just to be able to work. But it means both images and the UI is more blurry on my 4K screen that it would be on a regular 1920x1080 monitor - because its just auto-scaled by Windows. Which is quite annoying when you actually work with an Image program and have bought a screen that is suppose to be good for it.   I would think most people using Photoshop would prefer this being fixed a lot more than getting another new feature. 
(Edited)
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Nick Murray

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At this point I think they really need to skip the 150% scaling option and go to an SVG based UX.  having a few different scaling option would have made sense 3 yrs ago! but at this point as highDPI displays are becoming more prevalent we really require a fluid UX scaling.  I really hope this is why that bumped working on this because they are going to make the switch over to a new interface system.  But I still keep hoping we will be able to pay CAD sometime instead of a USD price with CAD tax on it, didnt even know that was legal!
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Alex

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one can hope that they will make it SVG
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trevalert

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I totally agree with the fixed % scaling option not being a very future proof idea. Especially in the world of PCs, where you have a lot of innovation and a lot of very different size devices and different pixel density devices, it makes no sense to have fixed percentages anymore.

If a small company like ImageLine (FL Studio) can change their software to make a fully vector UI for a very complex interface, I don't see how a massive company like Adobe can't do it. Plus the FL Studio vector UI  looks amazing! Perfectly crisp!
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Thomas Fisher

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Some great comments/suggestsions on this issue in the last 48 hours. Is anyone at Adobe listening to this serious problem which has been going on for YEARS?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Yes. I've replied to the thread.
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Alex

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Jeff any update on when this is going to be resolved? Is it coming in the next CC release? We really need the interface to include the 150% and 125% options now to match Windows. The program should scale like Windows scales to match the rest of the UI. This is also a problem on other Adobe programs that don't have the in-between scaling options as well.
(Edited)
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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I can't give any specifics on release schedules.
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Pat Mifsud

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Just curious - did the team initially feel like 150% wasn't necessary for the product, or is 150% a massive technical challenge? 
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Michael Legge

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Jeffery,  Is Adobe seeing more requests for this or are we a relatively low number?
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Chris Pearson

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The 150% UI scaling issue has been dragging on for years. It should be a trivial programming task: the delay suggests that Adobe don't really care, that they're not really competent, or that there's something deeply flawed with the code for Photoshop that makes simple things like this incredibly difficult.

If Adobe can eventually get to grips with this, how about letting us put in our own preferred enlargement % and having it just work?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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"...did the team initially feel like 150% wasn't necessary for the product, or is 150% a massive technical challenge?"

We wanted to do continuously scalable, but it was more expedient to get out 200% first because continuously scalable was a much larger task.

"Is Adobe seeing more requests for this or are we a relatively low number?"

It's definitely going up as more people buy HiDPI monitors - so it's definitely a priority.

"...how about letting us put in our own preferred enlargement % and having it just work?"

That's what's planned.
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Martin Kidrič

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So when can we expect this fix? in 10 years? 20 years?
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Dylan Hayes

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Agree, this has been an ongoing issue for years and I expected it to be fixed by now.  Currently on the fence between buying a 2k and 4k monitor at the moment SPECIFICALLY for this issue and nothing else.  Every other program I have works fine across multiple resolution displays, a real shame for Photoshop.
(Edited)
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William Steinmetz

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If my 4K laptop display shows the UI on Photoshop CC 2017 too tiny at 200%, would it look right on a 32-inch 4K monitor like the Dell UP3216Q ?
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trevalert

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Or maybe the best idea, and what I did, just go out and purchase Affinity Photo and uninstall Photoshop! #tiredOfWaitingForAdobe.

Affinity Photo is now available on Windows as well as mac, has only a one time fee, and I can confirm works nearly perfectly on a 4K display as well as a multi-monitor with different DPI setup. And best of all you can open PSD files nearly perfectly as well, and with tweaks can easily make it work in most cases. Either way it's definitely worth a look because frankly it's crazy that how most of us are/have paid for Photoshop annually and yet it has taken this long to provide proper solutions for high DPI Windows users.
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Torey Dawn

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So it's been a month. Any progress, Adobe? I purchased a 4k MSI laptop last June and kept fighting to get it to work with Photoshop. Same issue as everyone above. $2,000 down the drain. I was never able to use it. And now I'm trying to figure out if I need to purchase a new lower resolution laptop moving forward or move to MAC. Is this issue fixed for Apple? #frustrated #moneydoesntgrowontrees
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Thomas Fisher

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Torey - you're disappointed that "it's been a month" and Adobe still hasn't fixed this issue which affects thousands of users! Try over three YEARS! Incomprehensible.
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Carlota Cano

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adobe, estan Trabajando en ello? compre mi computadora hace muy poco y es absolutamente imposible trabajar con esta interfaz gigante o diminuta.
soluciones?
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Jeanne Rubbo, Employee

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Official Response
Update: As of 10/25/17, we are closing this program to new applicants. We have a large number of participants already. Thank you to everyone who registered!

The Photoshop team has been listening to your many requests for better scaling options on Windows, and we’re happy to announce that we are ready for beta testing on this feature. Because of the large scale changes involved in this feature, we want to make sure people have the opportunity to test it out before it’s released.
 
All Windows customers are welcome to join and test, but please note that you will need to have Windows 10 Creators Edition installed in order to use the new continuously scalable user interface and per-monitor scaling. Windows 7, 8 and prior versions of Windows 10 will only support 100% and 200% - as the continuously scalable user interface requires APIs only available in Creators Edition.
(Edited)
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AP-RSI

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I hope that these changes come soon, because PS is under Windows 10 with high resolutions hardly reasonable usable.
The system UI / font settings are completely ignored by PS and the font settings in PS itself seem absolutely not to function. 100% scaling is too small and 200% too large.
So soon changes so that you can work with it rationally ... hopefully.

And I like to help you test the UI changes!
(Edited)
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Pat Mifsud

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Really great to see progress on this!! I really hope the severity of this issue, and how late this feature has been is recognised within the company though. 
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John Arborio

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I just signed up and look forward to helping develop a fix for this issue.
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SARA ZIBRAT

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This reply was created from a merged topic originally titled Photoshop: Need a 150% UI scale option.

I am running Photoshop CC 2016 under 64-bit Windows 7, on a 1920 x 1080 monitor. If I choose either the 100% or Auto setting with Large fonts for the Interface, nothing is readable and it makes it impossible to see any of the lists, fonts or menu items. If I choose 200%, even with small fonts selected, everything is way too big and my image is way too small to work on for layer effects to be seen correctly. I would really like to be able to set a Custom percentage, or alternatively, be offered a 150% option. There are apparently a lot of people with the same problem, offering workarounds that simply don't work for me. Please FIX this!!!!
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Justin Taylor

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This reply was created from a merged topic originally titled Need 150% UI Scaling for Photoshop on 4K Monitors.

There needs to be an option for 150% UI Scaling for Photoshop on 4K Monitors. 100% is way too big and 200% is way too small. Windows scaling settings don't affect Photoshop settings either. 4K monitors are becoming way more prevalent and this bug really needs to be fixed.
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SARA ZIBRAT

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Since I wrote the original comment that started this thread, I have upgraded my system to a 2560 x 1440 high-definition monitor, under Windows 10. Since this makes everything too small to read (not just Photoshop), I have scaled everything to 150%, which translates to the 100% option not being available in Photoshop anymore. It automatically runs at 200%.

BTW, you reversed the way you stated the situation. 100% would be way too SMALL, but 200% should work just fine for 4K monitors. I chose a BenQ 27-inch monitor at 2560x1440 because it was color-calibrated at the factory and has other features that make it the best choice for the kind of work that I do. Photoshop seems to work okay for me now.
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Richard Dale

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Something the team is working on!!!! All I can say then Adobe is get a new f*cking team! This is a complete joke. This should have been fixed years ago. I have a ultra wide 3440 x 1440 and I'm in the exact same boat. 200% is way too large and 100% is tiny. I have to run at 200% but half the UI doesn't fit. 

Come on Adobe get your finger out this is simply not good enough. I was really hoping in the October 2017 release they would have fixed this but to still see that they've done nothing is now making me seriously pissed off. No wonder folks are moving away from Adobe to apps like Sketch etc.

Not good enough.
(Edited)
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SARA ZIBRAT

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I upgraded to a 2560 x 1440 display, set my display to 150% and now everything works fine for me. If one uses 150% at the OS level, Photoshop uses that for its display. It now makes no difference if I choose 100%, 200% or auto. I am now running Windows 10 and that seems to make a difference, too.
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joachim barrum

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If you make Photoshop scale based on the System (windows), not photoshops own, it works yes, but it only scales everthing to 150%, so the UI and everything becomes more blurry. But 2560X1440 is not a HiDPI display, so it can work fine with the standard setup or how photoshop always has been. Try a 4K screen and you really see the UI becoming blurry or unusably small, thats when it matters.

also the big issue comes when you switch between displays. If you have a 4K screen combined with a 1080p Cintiq for instance, photoshop simply don't work work properly on both screens - the way Adobe has currently implemented the UI. 
(Edited)
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Richard Dale

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This is not the answer though. It does work but you end up with a blurry UI besides which this isn't a 4K resolution its only 2K the standard UI would be OK at this size without any scaling.

Photoshop like the other apps in the suite needs proper UI scaling. Some are saying it just needs a 150% option which would be start but really it needs a scale from 100% to 200% at 25% increments IMO. 
(Edited)
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Cristián Merino Cartes

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I'm glad to see that someone is taking about this, I really don't know what to do, but wait for the team of adobe solve this issue soon 
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Rene Søndergaard

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I can see, that i'm not alone with this UI150% problem.
@Adobe staff - please give us a date estimate, for fixing this problem
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Kevin Alter

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So... I have to adopt Microsoft's Software Circus of Misfits in order to have a UI that is not akin working with crayons? Hmmm... I smell collaborative kick backs here! Even the "New" Creators edition is reporting so many bugs with other software and hardware Iuse that unless I just want to shut down any production efficiencies, I can not use!
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Barry Solomon

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I have been searching the forum for hours to resolve this issue without success.  I bought a new fully loaded PC and 4K HD monitor to edit my photos and still have the PS Elements V12 software.  It worked great with my old PC & monitor but not on the new one with the tiny menus & dialog boxes.  After going through the multitude of listed responses, I discovered that I needed to download the Application Manager and V12.1 updates; which I did.  That did not provide the option to UI scaling as was shown on many of the replies & screen shots.  My copy still does not provide that option.  So, do I have to spend money to update to V 2018?? or just give up on Photoshop & go with another brand of photo editing software?
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Richard Dale

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There is no fix. The latest version of Photoshop links it's UI scaling to that found in Windows 10. You can get the UI to scale but only if you scale the OS it's self.
This video I recorded explains how it works.

https://youtu.be/R_RjcRhRWPs

I'm looking at alternatives to Photoshop this is just not acceptable.
(Edited)