UI Panels not rendering in Catalina upgrade

  • 2
  • Problem
  • Updated 7 months ago
  • (Edited)

This conversation has been merged. Please reference the main conversation: Photoshop 2020: Switching tabs doesn't show the correct image

The panels in the user interface for both Illustrator and Photoshop have started not rendering properly (aka disappearing) both for the document panel and for workspace panels ever since upgrading to Catalina on Mac. This most commonly happens when pressing "F" to switch between document views. Other times when switching from another application to the Illustrator or Photoshop window, the entire document disappears despite the Window dropdown menu saying it is open.  

I have contacted Adobe Customer Support and they have continually told me to delete my preference files (Illustrator) or turn on/off Legacy compositing (Photoshop). Despite doing these, neither has fixed the problem. How can this be solved for good? It's highly disruptive to my workflow.
Photo of Matthew Potter

Matthew Potter

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  • Frustrated

Posted 7 months ago

  • 2
Photo of guydesu


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I've been experiencing this too. A temporary fix seems to be to go to Window > Application Frame and untick this. The windowed document UI seems to not have this issue.

Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you on Catalina?

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