Photoshop CC 2014: Type tool issue "Program Error" in Index Mode

  • 2
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
When trying to use the type tool in Index Mode, it gives me a pop-up: Could not use type tool because of program error.

Solutions I've tried:
•Deleted font caches in all directories (and restarted)
•FontTest.jsx script

Solutions I don't know how to fix, but are addressed:
•I don't have some of the default fonts and don't know how to get them.

It works if I convert the profile to RBG or CMYK, but I'd like to keep it in indexed mode if at all possible. This has worked for me before; recent problem after downgrading back to 2014.0 after using 2014.2 for only a little over a week.

I am running Photoshop CC 2014.0 on Yosemite, Mac OS.
No, I won't upgrade to the newest update because of issues I have with the move tool in 2014.2.
Photo of Megan Dunagan

Megan Dunagan

  • 8 Posts
  • 3 Reply Likes
  • frustrated

Posted 4 years ago

  • 2
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 813 Reply Likes
Install the Photoshop updates. You should be using 2014.2.1 (aka 15.2.1).
This bug was fixed ages ago, but you're running an old version without the bug fixes.
Photo of Megan Dunagan

Megan Dunagan

  • 8 Posts
  • 3 Reply Likes
As stated, I will not install the new update until they fix the Move Tool, which is unrelated to this issue. I had only just upgraded to 2.1 and the issue was not affecting me when I was using the previous (currently using) version until I switched back.

Thanks for the reply, but I'd rather be annoyed at this old bug than the new one.
Photo of David

David, Official Rep

  • 2800 Posts
  • 387 Reply Likes
Hi Megan,

Sorry to hear that you don't want to update your version of Photoshop, but I can assure you that text works fine in Index Mode in the latest release.

Thanks,
David
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 14141 Posts
  • 1765 Reply Likes
The move tool shortcut change will be fixed in the very near future. Stay tuned.