Photoshop CC 2014: Type tool issue "Program Error" in Index Mode

  • 2
  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
When trying to use the type tool in Index Mode, it gives me a pop-up: Could not use type tool because of program error.

Solutions I've tried:
•Deleted font caches in all directories (and restarted)
•FontTest.jsx script

Solutions I don't know how to fix, but are addressed:
•I don't have some of the default fonts and don't know how to get them.

It works if I convert the profile to RBG or CMYK, but I'd like to keep it in indexed mode if at all possible. This has worked for me before; recent problem after downgrading back to 2014.0 after using 2014.2 for only a little over a week.

I am running Photoshop CC 2014.0 on Yosemite, Mac OS.
No, I won't upgrade to the newest update because of issues I have with the move tool in 2014.2.
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Megan Dunagan

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  • frustrated

Posted 5 years ago

  • 2
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Chris Cox

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Install the Photoshop updates. You should be using 2014.2.1 (aka 15.2.1).
This bug was fixed ages ago, but you're running an old version without the bug fixes.
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Megan Dunagan

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As stated, I will not install the new update until they fix the Move Tool, which is unrelated to this issue. I had only just upgraded to 2.1 and the issue was not affecting me when I was using the previous (currently using) version until I switched back.

Thanks for the reply, but I'd rather be annoyed at this old bug than the new one.
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David, Official Rep

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Hi Megan,

Sorry to hear that you don't want to update your version of Photoshop, but I can assure you that text works fine in Index Mode in the latest release.

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The move tool shortcut change will be fixed in the very near future. Stay tuned.