Photoshop 20.0.4: Two-key opacity shortcuts (00 for 0%) not working (macOS)

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  • Updated 1 year ago
  • (Edited)
After quitting Photoshop yesterday and opening it again this morning, I'm no longer able to use two number keys to set a layer's opacity.

For example, hitting 02 changes layer opacity to 100% then 20% and 24 changes it to 20% then 40%.

I've tried deleting settings and keyboard shortcuts but still doesn't work. Did some preference get flipped or something? I don't get how this feature could all of a sudden stop working...

Photoshop CC 20.0.4 on macOS 10.14.5
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Matt McDaniel

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Posted 1 year ago

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Divine Kwesi Gidi

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Please can someone help me solve this problem " why I can't save my art work in Photoshop as a jpeg file"
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Matt McDaniel

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Irrelevant to this problem, but it looks like it might have something to do with your document's settings: https://feedback.photoshop.com/photoshop_family/topics/help_where_did_my_capability_to_save_in_jpg_a...

Otherwise I don't know. I'd suggest making your own thread instead of posting a comment on this one...
(Edited)
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David, Official Rep

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This topic has nothing to do with the other one.

Please reference the new conversation here: I want to save my work as a JPEG
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David, Official Rep

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Howdy Matt,

That's odd.  Have you tried resetting your preferences?  What kind of keyboard are you using?  English setup?

Thanks,
David
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Matt McDaniel

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Yeah I've tried resetting preferences. I'm using the onboard keyboard on a mid-2018 MacBook Pro. It was working on this same machine yesterday and works in Sketch so it would surprise me if it was the keyboard.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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It sounds like the key events are being delayed so each keystroke gets applied separately rather than as a pair pressed right after another. Do you have any other input devices? (Wacom tablet) Does a system restart change anything?
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Matt McDaniel

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Tried another keyboard and had the same issue. But a system restart resolved it. I hesitated to go that far before posting and now I regret it...
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Let us know if it happens again. My best guess is some other app or utility running the background is eating up part of the events. We've seen this in the past with a few apps like Chrome, and other system utilities. If it happens again, try quitting other apps/processes to see what makes it go away. We can usually work with other developers to sort out.