Twain scanning software/plug-in will not open inside of PS

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  • Updated 5 years ago
I am now official teed-off with Adobe’s miserable attempt at customer service. I cannot get the Twain software for my Canon scanner to open inside of Photoshop. I have been through your “Chat with an agent” and your “Call an agent’ for no avail. A “senior” tech person was supposed to call me today to settle the matter and not a peep. This is costing me a ridiculous amount of time just to get a very basic function to work.

I have a brand new install of Creative Cloud PS for a Mac with Apple’s latest operating system, Mountain Lion, and brand-new drivers for my Canon scanner and there is no reason why Adobe shouldn’t be able to get me up and going.

If Adobe expect’s me to pay a premium for their software, they should have the integrity to help me make it function properly.

Nate Ouderkirk
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Nate Ouderkirk

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Posted 5 years ago

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