TWAIN support for adobe photo shop elements 14

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  • Updated 1 year ago
I have  photoshop elements 14 on a win 10 64bit computer. I have a Epson Artisan 837 and can't  import from  my scanner/printer to adobe PSE14 because epson doesnt supply a WIA driver and adobe no longer supports TWAIN       help
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Craig Mummert

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Posted 1 year ago

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Steve Lehman

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WIA can be just as reliable.  Twain was too restrictive.  I'm a tech but not a Adobe tech.  All scanners scan in WIA.  Twain was specific to a certain optical scan.  I have dual camera and lighting in my expensive scanner and it still shoots WIA just fine.   
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Craig Mummert

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How do I get the plug in or driver needed to get my Epson Artisan 837 working with adobe.  I feel like adobe just abandoned me. I don't blame epson since it still worked with version 11 which was the last version that I had.
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Craig Mummert

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If it scans it WIA why am I having this issue?
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Steve Lehman

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Your non-scans doesn't sound like a WIA issue.  WIA would scan as a generic driver even wihtout Twain which is really not the best driver to use. Your Windows software has WIA and that works fine too.  No matter what, you have a scanner driver.  It sounds like a hardware problem.  Your USB cable (very common) could have a short in it.  Try new USB cable. Do not cable through your Internet router since your Windows computer may begin (network) reprogramming your printer and scanner.  If it does, shut off the device promptly. As a technician (if I were there but can't be) I would begin checking cables before getting even close to software.  After trying a new cable check the scanner to see if it is locked. That's a common problem also. Then check the scanner light to see if its cold-fusion bulb is not lighting or warming up.  Scanners rarely have a problem with drivers or software.  I am sure its the hardware but I cannot be there to resolve this problem.  You need to be your own technician on this one.  And stop complaining about Adobe.  They didn't invent or manufacture your scanner or its drivers.  The drivers do not come in Adobe.  Your device puts them there.
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Craig Mummert

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The scanner is WiFi and this worked fine with elements 11. Adobe says that they stopped supporting twain at version 12. It is a problem that they created when they decided not to use twain any more. I still have elements 11 and will go back to that if I have to but would like to use 14 since I did buy it. I had thought to try lightroom but am not so sure anymore. 
Also the scan program that comes with my printer does work, I could scan every thing using epson scan and then use elements but that is an extra step that I shouldn't have to make just because adobe decided to change things up. If they wanted to get away from twain and scanners use WIA anyway WHY can't they make it work in elements?  
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guneett

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Try to do following settings in your system for WIA drivers:

  1. Right-click on the Epson Scan icon on the desktop, then select Properties.
  2.  Click the Compatibility tab. If the check box next to Run this program in compatibility mode for, uncheck it. Then click OK button. 
  3. Hold Down Windows logo and press R key. A Run dialog box will pop up.
  4. Type services.msc in the run box and click OK button. 
  5. Find Windows Image Acquisition (WIA) from Name list. Right-click on it and select Properties from the context menu.
  6. Set the Startup type as Automatic and the Service status as Running if necessary. Click OK button to confirm the settings.
Now try to update your scanner drivers. For details check Epson Artisan 837 Manual. I wish this process is favorable for you and allow you to  scan via WIA drivers.
(Edited)