tv.adobe.com not watchable

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  • Problem
  • Updated 4 years ago
  • (Edited)
Trying to watch tv.adobe.com. every time that I try, I get "This Connection is Untrusted" and cannot get beyond that message to watch the videos. Help?
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Francois E Lembree

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  • unhappy!

Posted 4 years ago

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Chris Cox

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What browser?
What OS version?
What is the rest of the error message?
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Agnes Blout

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I'm having the same problem on Windows 7 64 bit using Firefox 32.0.3. When I try to go to adobe.tv.com, I get connection is untrusted message and cannot proceed.
Full message is:
"You have asked Firefox to connect securely to tv.adobe.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.
What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

tv.adobe.com uses an invalid security certificate. The certificate is not trusted because no issuer chain was provided. (Error code: sec_error_unknown_issuer)"
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Chris Cox

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I think you mean tv.adobe.com.

Hmm, I'm not seeing a problem in Safari or Firefox, with the Flash or HTML5 video streams.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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The Adobe TV team is investigating the expired certificate issue. Thanks.