Elements Organizer: Trying to create an album...error message.

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
I am trying to make and send an album. I choose which pictures I want to use and then attempt to choose a template. The message I get is "A problem occurred while loading this album template. An auxiliary file may be missing or damaged. Please reinstall the application to correct the problem". I have done that three times and it still does not fix the problem.

Photo of Rachelle Thompson

Rachelle Thompson

  • 2 Posts
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  • I've nothing but problems

Posted 6 years ago

  • 1
Photo of David Jordan

David Jordan

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Have you been able to fix this? I am getting the same error. After being on with adobe for 45 minutes the Syed, he disappeared in the browser.