Photoshop: Trying to reinstall CS5/CS6

  • 1
  • Question
  • Updated 4 years ago
  • (Edited)
Hi - I have the code for both Photoshop 5 and Photoshop 6 but when I put 6 in to reload after my computer crashed it says I don't have the right code - please advise
Photo of Diana English

Diana English

  • 1 Post
  • 0 Reply Likes

Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 836 Reply Likes
Photoshop 6 is really old, do you mean Elements 6?
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

  • 15210 Posts
  • 2185 Reply Likes
I see a registered version of Photoshop CS5 Extended and Photoshop CS6 upgrade (both for Windows). Are you installing on a Mac computer? If so, a Windows serial won't work on Mac.

If you're installing Photoshop CS6 on windows, it will ask for both of your serial #s to activate. Are you entering the correct one when it asks for your CS6 serial and it asks for your prior version serial?