Elements Organizer: Outbox error when sending email

  • 4
  • Problem
  • Updated 6 years ago
  • (Edited)
I can't e-mail with a picture attached - the error message - error trying to send message to Outbox. I am running Windows 7 system. I have a verification code and installed Elements 9 - order #116425439 on 1/3/2011. I have program disk.
Photo of Barbara Kopjo

Barbara Kopjo

  • 1 Post
  • 0 Reply Likes

Posted 7 years ago

  • 4
Photo of DaveB

DaveB

  • 27 Posts
  • 1 Reply Like
This is a problem mentioned many times on this support website but there is no response from Adobe.
Photo of DaveB

DaveB

  • 27 Posts
  • 1 Reply Like
Photo of Brett N

Brett N, Official Rep

  • 2258 Posts
  • 114 Reply Likes
We'd need more information to provide a solution. Are your preferences set up to use the Adobe Email Service or a client such as Outlook? If you are using a client, you may need to follow the steps in the post that DaveB has listed.
Photo of Richard Snyder

Richard Snyder

  • 1 Post
  • 0 Reply Likes
I get a message that says "error trying to save message to Outbox" when trying to send an email from PSE11. I can get past the verification stage just fine.

This reply was created from a merged topic originally titled
Elements 11: problem sending email "error trying to save message to outbox".