Premiere Elements 10: Transitions not loading

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  • Updated 7 years ago
  • (Edited)
I just installed Premier Elements 10 this morning and had an immediate problem. The Transitions will not load. I have tried restarting Elements and restarting the computer, as well as starting a different document. Nothing works ... in fact it as been attempting to load for an hour now. Could I have a bum copy of the software?? I tried to use the online chat for for 2 hours they have been "not available"... I even called and left my name in a que that said it would be 5-7 minutes for a callback. That was an hour ago and I have to leave now... how do I get help with this??
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Tracey Cramer

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  • i was OK until I couldn't get help

Posted 7 years ago

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