EXPRESS: transfering purchases from one device to another

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  • Updated 4 years ago
  • (Edited)
I purchased the premium backgrounds and frames on my ipod and I downloaded the app to my windows surface and now its asking me to purchase them again. I cannot find in the settings where I can restore my purchases. Is there I way I can transfer my purchases to my surface?
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misael flores

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Posted 5 years ago

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Photo of Shuchi Shrivastava

Shuchi Shrivastava

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Hi Misael,

The purchases from your iOS devices are not transferable to another platform( Windows in your case) . Since both use different app stores you will have to purchase the looks from the Window store to use them on your Surface .

Thanks,
Shuchi