Photoshop: CS6 Trial version does not work/load on my computer

  • 1
  • Problem
  • Updated 6 years ago
  • (Edited)
The Trail ver never loaded or started even after help from Adobe Tech Support...
Rich Elliott

Adobe Case Update

Your Case Number:0183909022

This email is in response to support case #0183909022 submitted by Richard Elliott.

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Adobe Customer Care
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Richard Elliott

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Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Sounds like a permissions issue.

Did you have Elements 8 installed on this computer? from the case notes it looks like you did.

Did you uninstall it?

This may be your issue: