Photoshop: Trackpad and keyboard stop working on MacBook Pro (macOS 10.15.2)

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  • Updated 6 months ago
  • (Edited)
Hello all!
I've been having a reoccurring problem that starts whenever I open up Photoshop 20.0.2...  the keyboard and trackpad completely stop working... I work around it by using a bluetooth keyboard and mouse but.. it's not effective; and even after app is closed, I need to shut down and reboot for the keyboard and trackpad to function again (sometimes multiple times) 
Is anyone else having this problem? 

I'm running a: 
MacBook Pro (Retina, 13-inch, Early 2015) (10.15.2)
3.1 GHz Dual-Core Intel Core i7
16 GB 1867 MHz DDR3
Intel Iris Graphics 6100 1536 MB

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Casey Taylor

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  • lost

Posted 6 months ago

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Andrew Sender, Employee

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Hi Casey,
We're sorry about your reoccurring problem.  What are the settings in your System Preferences -> Keyboard -> Input Sources and System Preferences -> Language & Region?  Additionally, are you changing any language settings in Photoshop like Preferences -> Interface -> UI Language ?