Lightroom Classic 7.3: Touch Workspace appears broke (thumbnails missing)

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  • Problem
  • Updated 2 months ago
  • Solved
  • (Edited)
Found this thread in the U2U forum, and can confirm it is not working for me either. The OP of that thread is using a Surface, while I'm on a Wacom MobileStudio Pro, so I don't think it is a driver issue. Here's what happens:

- starting in Grid view with a few thumbnails showing in a folder, and one photo selected

- tap the Touch icon

- the view switches to Develop, and all thumbnails vanish

- pressing the G key switches back to Grid view, and thumbnails appear in the main area, but Filmstrip is empty

- changing sources via the Folders panel never populates the Filmstrip, though the main area loads with thumbnails

- restarting Lr is the only way to get it back to normal

This is not a function I use, but I did use it once on 7.2 and it did work. Just wanting to bring it to the team's attention. 
Photo of Rob Sylvan

Rob Sylvan, Champion

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Posted 6 months ago

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Photo of Rikk Flohr

Rikk Flohr, Official Rep

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Official Response
Lightroom Classic CC 7.5 was released today and should address this issue.  If you don’t see the update in your Creative Cloud App, hit the [Ctrl/Cmd]+ [Alt/Opt]+[R] to force a refresh. 

Give the new version a try and let us know if it solves the issue.