Touch gestures don't work properly on Windows 10

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  • Problem
  • Updated 4 months ago
I just got a Dell XPS 15 and the touch gestures do not work properly on Photoshop. Years of using the Adobe Creative Suite on a Mac have allowed me to develop a really nice workflow that is being currently being jettisoned against the rocks of this issue.

Toggling the gesture tools options allows me to either pinch zoom or pan scroll (but only in along the x axis or y axis, never diagonally), and never both at the same time. These two functionalities work beautifully together so being unable to use them simultaneously (nevermind the fact that the pan scroll is locked in two rigid dimensions) truly feels like some sort of twisted digital Gift of the Magi. It was a function so seamless I didn't realize that it is a cornerstone of working efficiently. 

At first I thought, of course my touch pad must be the problem because it would be wild for this to not be an available feature 2020 years after the birth of Christ. I uninstalled and reinstalled, I reset preferences, I've traveled google far and wide. I'm heartbroken to find that other people working on Windows 10 have raised this issue with no clear answer. Please, Adobe Employees, you are my only hope.
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Chelsea

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Posted 4 months ago

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