Tool Shortcuts snapping back (slowly) on multiple version of Photoshop with large files

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  • Updated 6 years ago
Shortcuts issue. When changing tools via a shortcut, Photoshop responds slowly then snaps back to the previously selected tool. It is not tool specific (like the hand tool issue found in older posts & reports) as it just snaps back to which ever tool is selected previously. The issue only happens with larger files and follows the problem file between systems and Photoshop versions (CS4 and CS6). The two systems were iMacs, one running mountain lion, the other running lion. The issue does not happen when selecting the tools by clicking on them with the mouse on either system. Any help would be appreciated!
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Ted Wheeler

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  • confused

Posted 6 years ago

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David, Official Rep

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Howdy Ted,

There might be a problem here, but it could also be one of workflow and performance. First, are you aware that a couple cycles ago we introduced the concept of "spring-loaded" shortcuts? That is, if you click-and-hold, for instance, the Zoom tool (Z) while using the Brush tool, as long as you hold down the Z, your tool will remain Zoom but as soon as you let go, it will return to the Brush. I mention this because if you're not familiar with it, it might appear that we're changing tools arbitrarily and if you use the mouse, the problem wouldn't happen.

My other thought is that you have your state for these machines set so that a short press is interpreted as a click-and-hold. That's less likely, although certainly possible, especially with third-party pointer/mouse software.

Finally, it could be that your system is seriously taxed with the file sizes you're dealing with. In this case, the OS could be lagging and getting confused between a key press and a key hold.

I'd be happy to work further with you on this problem, but first could you try out these ideas and see if any of them handle your issue?