Lightroom CC: Cannot delete images with the delete button on my keyboard

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  • Problem
  • Updated 10 months ago
  • Not a Problem
  • (Edited)
after todays lightroom CC update I can not delete images with the delete button on my keyboard.  Are they so it sholud be?
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Therese Hübner

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Posted 10 months ago

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Rikk Flohr, Official Rep

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Are you Windows or Mac, Therese?

Delete photo from catalog or Delete photo from Album/Folder?

You might review this thread as well: https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-grid-view-vs-film-strip-view-con...
(Edited)
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dwbmb

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Hello again Rikk. Deleting now works great in albums (pressing "Delete" key removes picture just from that album), but in "All Photos" feed pressing Delete button on keyboard does nothing since latest update. Delete key is now inactive on both Grid and Detail view in All Photos feed (still works inside and album or even folder).

Lightroom CC version: 2.1 [ 20181129-0106-61a316d ] (Nov 29 2018)
Operating system: Windows 10
OS Version: 10.0 [17763]
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 2,1 GHz
Built-in memory: 8082,7 MB
Real memory available to Lightroom CC: 8082,7 MB
Real memory used by Lightroom CC: 1183,3 MB (14,6%)
Virtual memory used by Lightroom CC: 1340,7 MB
Memory cache size: 1370,0 MB
Internal Camera Raw version: 11.1 [ 112 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 484MB / 4041MB (12%)
Camera Raw real memory: 485MB / 8082MB (6%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1920x1080, 3) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce GT 740M (23.21.13.8831)
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dwbmb

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Wait a minute, talking just about "Backspace" key (on Windows) you mean that "Delete" is now supposed to do nothing by design? Hope not!

EDIT: This is was a reply to Rikk's comment that was deleted.
(Edited)
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Therese Hübner

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Windows, i have upload a picture, how they look like, i have same problem now when i upgrade the last version today 
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Rikk Flohr, Official Rep

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Official Response
As designed behavior is:

Mac
  • [Delete] - Remove from Album - if you are not in an album [Delete] should do nothing.
  • [Opt]+[Delete] - Remove Photo
Windows
  • [Backspace] - Remove from Album - if you are not in an album [Backspace] should do nothing.
  • [Alt]+[Backspace] - Remove Photo
If this is what you are seeing this is correct and should be consistent across the app and across OS.
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dwbmb

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Topic was market as "not a problem" . This is how user feedback works here? Luckily I am steadfast, I'll keep writing it over and over when necessary:

Rikk, you are missing the point completely. What stopped working is delete and backspace key on Windows, not on Mac. Works inside albums, works as intended, but does absolutely nothing in "All Photos" feed, does not work there. 

Only way how to delete photo in All Photos feed is by right-click.
(Edited)
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dwbmb

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Still nothing?
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dwbmb

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I am serious, I'll keep posting here :D
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dwbmb

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You can not be serious about Backspace and Delete keys should do nothing. Based on what did you make such a decision forcing us to use just mouse to delete photos?
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Jim Wilde, Champion

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But you're not "forced to use just mouse to delete photos". The keyboard shortcut on Windows, as Rikk explained and as you can see for yourself if you look at the Edit menus, is Alt+Backspace. That works in albums as well as All Photos.
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dwbmb

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You got a point, mouse is not necessary.

But why Alt+Del when Del itself is unassigned? Why they did remove Deliting from Delete key at first place?
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Jim Wilde, Champion

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I don't know that there's been any change since LRCC for desktop was released last year. I've just been back and checked, and in versions 1.0, 1.5, and 2.0.1 the behaviour is the same, i.e. as per the details provided by Rikk Flohr above. And that's logical, as there needs to be a different shortcut to make it possible (when in an album) to either remove an image from the album, or delete the image from the cloud.

Personally, I welcome the ability to delete from within an album, unlike the behaviour in LR Classic where it's necessary to use an undocumented (and dangerous) shortcut to delete images from the catalog when working in a collection. So Alt/Opt+Backspace is OK with me.

The only possibility that I can think of is if you are using a different language or keyboard, so maybe there was a localisation bug which has now been fixed? 
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dwbmb

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Jim, you mean that because Del inside album deletes image from album and Alt+Del removes it completely Del can't do anything outside album to keep shortcuts consistent, huh? Starting to make sense now.

I am absolutely sure that Del outside albums removed photos in previous versions. And it stopped to work now without any notice, so that is probably why we are confused and complaining abou deleting is not working anymore.
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Jim Wilde, Champion

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Yes. In LR Classic, the delete key operates differently depending on the selected source. If you're in a collection the delete key silently removes the image from that collection. But if you're in a folder or All Photographs the delete key removes the image completely from the catalog (and optionally deletes if from disk), but pops up a warning dialog first.

That different source-dependant behaviour has caused confusion over the years, so with LRCC the design is different in that there is a specific shortcut for removing from an album (with pop-up warning if required), and a different shortcut for deleting from the cloud, irrespective of the source. 

Personally, I prefer the current LRCC implementation, and it'll be less confusing for new-to-Lightroom users, though former/current LR Classic users might need to adapt to it.

In terms of your ability to use the delete key outside an album, I've not been able to reproduce it, having gone back to various LRCC stages starting with 1.0. Admittedly, I haven't tried every single dot release since then, so I can't discount that a bug crept in at some stage which allowed the delete key to work outside albums, but if so that's clearly been fixed. The other possibility is/was a localisation bug, i.e. specific to a different language and/or keyboard layout, but again if so it has been fixed.

Given that the system is working as designed, and if you really don't like it, I'd suggest you make a feature request to have the behaviour changed. Calling it a bug when it's operating in the way it is intended is not likely to get much traction, but a feature request might.