latest update of Lightroom CC 2015 keeps on crashing

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  • Question
  • Updated 3 years ago
  • (Edited)
Photo of Lalo

Lalo

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Posted 3 years ago

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Photo of Jess Newcomb

Jess Newcomb

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Same here
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Becky Sowada, Adobe Employee

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Hi Eduardo and Jess,

Try this:
1. Start Lightroom.
2. Go to Lightroom > Preferences
3. On the General tab, uncheck the option to Show "Add Photos" screen.
4. Try importing again.

Let us know your results.

Thanks,
Becky
Photo of Chris Cox

Chris Cox

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What OS version are you using?
What does the detailed crash report say?
Photo of Jess Newcomb

Jess Newcomb

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I am running Build 10547 windows 10. I tried many things so far with support but after I unchecked the Add Photos it seems to have stabilized but this was just during use I was not importing or exporting when the crashes occurred on my system.
Photo of Lalo

Lalo

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Thanks a lot Becky and Jess. So far, your solution made lightroom back to stable. It hasn ́t crashed yet again, but it ́s acting weird
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Lalo

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Chris, I ́m using os 10.11. I didn ́t save the crash report. If it happens agains I ́ll save it and ket you know. Thanks!