Today I can't create a slideshow in Elements 15. It says "Next" and then nothing more. Suggestions?

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  • Updated 1 year ago
Yesterday I was able to create a slideshow, however it put in incorrect photos and repeated some not supposed to be included several times. Today I can't get slideshow to work at all.
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Ruth Edney

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Posted 1 year ago

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Ankit D, Employee

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Hi Ruth,

Please try following steps:

1. Close Elements Organizer
2. Go to Task Manager and look for the following exes and kill them:

    dynamiclinkmediaserver.exe

    dynamiclinkmanager.exe

    AdobeQT32server.exe

(If you are using Mac then please open Activity Monitor and kill the above-mentioned processes.)

3. Now relaunch Organizer and try creating Slideshow again. 

If it does not work, please reboot your system and then launch Elements Organizer.

Please revert if you still face any issue.

Thanks,
Ankit 
(Edited)
Photo of Ruth Edney

Ruth Edney

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This sounds like it is for Windows, and I have a Mac. I shut my system down nightly, so rebooting isn't helping, and I'm still unable to get beyond "Next" selecting under "Create". Just clicking the slideshow button does nothing.
Photo of Ankit D

Ankit D, Employee

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Hi Ruth,

I have dropped an email to you. Please reply.

Thanks,
Ankit