Elements: Windows shuts elements down every time I want to share a photo

  • 3
  • Problem
  • Updated 6 years ago
  • (Edited)
Help - Windows shuts elements down every time I want to share a photo. This is what happens:

When I go to Share/Photomail/Choose a stationery, I get this message “Elements has stopped working“. A problem has caused the program to stop. Windows will close the program. Then Photoshop will stand-by (with the rotating circle icon), and thereby freeze, waiting for me to click “close program”.

I’m using a P.C. with Elements 10.
Photo of robert schneider

robert schneider

  • 1 Post
  • 0 Reply Likes

Posted 6 years ago

  • 3
Photo of Andromeda14

Andromeda14, Employee

  • 105 Posts
  • 7 Reply Likes
Hi,
Please uninstall PSE followed by installing PSE in 'Run as Admin mode'.

~Andromeda