timeline frames and export GIF are blank

  • 1
  • Problem
  • Updated 4 years ago

Just got this bug, and the tool presets colour picker bug, can fix the picker but this won't fix. Can't work so pretty urgent!
Photo of hawken king

hawken king

  • 6 Posts
  • 0 Reply Likes
  • unable to work

Posted 4 years ago

  • 1
Photo of Chris Cox

Chris Cox

  • 20280 Posts
  • 823 Reply Likes
Which version of Photoshop are you using?

And that looks like MacOS 10.10 - so it could be just the well known video driver bugs in MacOS 10.10. Apple is aware of these issues and working on solutions.

You might want to try disabling GPU drawing in Photoshop, then relaunching the app and loading your document. That way we can at least rule out the drivers as the cause.