Premiere Elements 11: crashing every time on Win7

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  • Updated 6 years ago
  • (Edited)
Every Time I open the program to make movies it crashes. Windows 7 states that 'an error caused the program to stop working' and windows closes the program and I lose everything I've done up to that point. A 'minimum' of twice every time I try to make a movie w/ elements/11 it crashes to a full stop with a complete loss of all inputs. I worry more about saving than I do creating. Moving a title to the timeline just crashed the program and sent me here. There will be NO praises given, not now and as it stands, Not Ever.
There are no additional updates f/11 available. I just upgraded to 11 and Now I must pay more to get it to work properly? ...
Photo of Samuel A L Pope Sr

Samuel A L Pope Sr

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Posted 6 years ago

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Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Is your video driver up to date? It may help to go directly to your card manufacturers website and download the latest driver for your video card.