Feedback Site: How do I find topics I've created or replied to on this feedback forum?

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  • Updated 4 years ago
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  • (Edited)
It's really a shame. I reported this over two or years ago (I would point to that post but I CAN'T FIND MY OLD POSTS).

Here's a use case: I just posted a bug report yesterday. Today I would like to elaborate on it, add more information. I should be able to easily go and find a list of all my posts. I know the list exists somewhere, but that user experience is so broken I have been looking for 10 minutes and still can't find it.

Come on, this is a basic and common use case. Put it under the "Me" menu and be done with it. That's where users will look first. That's where it should be. Get it done.
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Tom Auger

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  • angry

Posted 7 years ago

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Tom Auger

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Note that the only way I have found to see a list of your posts is to click on your name next to a post that you have written. That's one of the reasons I wrote this post, so I could access that list.

Ridiculous.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Tom,

That correct. You go to your profile to see all the posts you are subscribed to, as well as manage your subscriptions, etc.
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Tom Auger

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Jeffrey, that is not correct, nor is it what this question is about. I'm not talking about my subscriptions, but "my activity" - the list of posts that I have created or responded to. What you describe is how it works on other Get Satisfaction sites (that's the software that powers feedback.photoshop.com), but here, it takes you to your Photoshop.com account, which has nothing to do with Get Satisfaction.

When you first log in to the site, you are not looking at any posts that might have your name on it. Therefore there is no way (that I have found) to get to your Get Satisfaction "My Profile" page. The obvious way (the one your users will try) is to use the "Me" link at the top of the page. And then Me > My Home or Me > My Account. Neither of these contain links to your posts.

The ONLY way that I have found so far is to create a new post, or respond to someone else's post (gratuitously) and then click on your name.
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Pete Green, Customer Advocate

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Yeah, clicking your name is the best method. And it's how I go about it. Your page for instance is -- http://feedback.photoshop.com/people/...
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Pedro Marques

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Generally, I found that if I go to the url:
http://feedback.photoshop.com/photosh...
and change '/photoshop_family' to 'me' it redirects me to all my posts!
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Dean Riggott

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I can't for the life of me find the posts I'm supposed to be following, have commented on, or questions I have posted! This site design is terrible!!! Help!

This reply was created from a merged topic originally titled
Feedback Site: How do I find my posts on this site?.
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John Maguire

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Really. I've posted questions months ago and still don't know if they've had responses as there is no way of finding them. Please fix this. Thank you.
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Paul Riggott

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There is a simple way of finding your posts..
First make sure you are signed in.
Open any post, at the bottom of the post you will see "Reply to This Topic" click the picture to the left and you will get a list of all your posts.
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Louis Sherwin

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Yup that works. Easy but not obvious at all. I would never thought of it in a hundred years so thanks for pointing this out.

A big part of the confusion for me at least is that the feedback site is really a separate site even though it shows up under the photoshop.com headers. So I kept trying to access info about the feedback site by looking in photoshop.com and of course photoshop.com has basically nothing in common besides your login id.

-louie
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Tom Auger

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I can't get your workaround to work for me (at least not with this post - it just scrolls me to the top of the page!).

At any rate, even if it does work, that's a horrible UI implementation. My point is that this should be a VERY common use-case and thus should have a fairly obvious way of doing it in the UI. The correct place for this is in the My Stuff menu. The fact that Photoshop.com has taken over the GetSatisfaction menu is at the root of the problem.

I honestly have never believed that this forum did anything other than provide a place for disgruntled users to rant, so I don't actually expect this to be addressed, but maybe if other users agree, the issue might get noticed.
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Ronald Chambers

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How do I find my questions, ideas, problem reports?

RONC

This reply was created from a merged topic originally titled
Find my questions, ideas, problem reports?.
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Doug Schumacher

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This reply was created from a merged topic originally titled
I'm unable to find a previous post to the forum, and am not able to see if anyone has answered my question..


Most help forums seem to have a way to find your past posts to see if anyone has answered. I'm not seeing this in the adobe forums. Is this possible?
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John Maguire

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This reply was created from a merged topic originally titled
Feedback Site: How can I find posts by me?.


isn't there a way for a user, "like me," to list all messages posted or answered by me. It could have been on another site but was sure it's this one. TIA
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Just click on your name. Your account profile is here: http://feedback.photoshop.com/people/...
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Doug Schumacher

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gracias
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John Maguire

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like others have said. it just goes back to the photoshop.com page with mo mention of your messages or name. o'well!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi John,

Here's what I see when I go to your profile link (w/options to see what topics you've followed, created, replied, or voted/agreed with):



I've asked if we can have the "Welcome " link in the upper right of the feedback page go to your profile pages. We'll see if that can be done, as it should help discoverability.
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Alan Harper

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So, where is my profile? I don't see a link for that anywhere?
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Tim Parker

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This reply was created from a merged topic originally titled
How do I find my posts?.


This feels like a complete newbie question, but.. these forums seem to be quirkier than most... so.. I'll guess that I'm missing something obvious...

but...

if I want to see a list of the topics I've started or chipped in on... where do I go?
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Peter

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This reply was created from a merged topic originally titled
Where are my past questions..


I added three questions just now, how can I find where those questions are ?
if if they have been sent ? I wasn't sent a copy by email either ?
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Frank Howa

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This reply was created from a merged topic originally titled
I asked a question, where do I see if I received an answer?.


I asked an question about backing up an iPad and can't find where to go to see if anyone answered.
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Steve

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This reply was created from a merged topic originally titled I recently posted a problem. Where do I find responses to my issues?.

I recently posts a problem I was having. Where do I find the answers / responses to my post?
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Elliott

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This reply was created from a merged topic originally titled How do I find my previous posts?.

I just discovered that I can find my previous posts by creating a new post, and then clicking on my icon in the Start New Topic window, but there's got to be a better way! Or should I just create a new post every time I want to find my old ones?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Go to your profile to see posts you've created or replied to: http://feedback.photoshop.com/me
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Bertan Gülhan

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Your link is working ... but the "Me" link on the site is not directed to my profile page. There is no link on the site for my profile page.
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Elliott

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How do I find that page if I don't have the link above handy? Granted it's a pretty simple link, but I'm lazy (as are most web users).

How can I find that page if I don't have the link handy? Or just forget that I have to add /me to the end of the forum URL?

Thanks!
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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You can just click on your name in the site/page and take you to your profile.
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Elliott

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But I don't see my name unless I'm either creating a post, or already viewing a thread that I've posted on, which defeats the whole purpose...ahhhh!!
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Bertan Gülhan

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This reply was created from a merged topic originally titled How can I find my previous posts here?.

I could not find any link for finding my previous posts?
Is there such a link?
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Elliott

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The best way I've found is to start creating a new topic, then click on your avatar in the second screen...kind of lame that this is the best way to get there, but it's the best I've come up with.
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Chris Cox

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No, creating a new topic is not necessary. Please see the previous responses.
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CappyNear

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This reply was created from a merged topic originally titled View "My Questions" & "My Ideas".

I'd like to see a view on the support web page that would show all my questions and ideas so I can follow responses and comments.
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Ann Schwartz

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This reply was created from a merged topic originally titled How do I find the answer to an earlier question?.

I asked a question and I received notification of a response via email but my email manager must have thought it was spam and now it's gone forever. Typed in some the major words of my question in search but didn't find it that way.
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Michael Burke

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This reply was created from a merged topic originally titled where are my ideas?.

Where are the ideas and bugs I've entered?