Lightroom CC Web: There are no presets or profiles on lightroom.adobe.com

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  • Updated 2 months ago
  • (Edited)
I usually sync up collections from Lightroom classic CC  to the cloud, so I can work on my photos for grading or basic settings on the web or my ipad.

Suddenly today I logged into lightroom.adobe.com, selected an image to edit and I have no presets loading, and the only Colour Profile is Adobe Color. Is there an issue, or have these been taken away?
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Kim Cannon

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Posted 3 months ago

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Victoria Bampton - Lightroom Queen, Champion

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No, they should still be there. I just checked and they're showing up for me, so perhaps a screenshot would help narrow it down. Also click the Browse button to the left of the pop-up to see if they show up there?

You might be interested in a new feature released yesterday. If you install Lightroom CC on your desktop temporarily, you can import all of your LR Classic profiles and presets and it'll sync them up to the cloud so you can use them on the web or iPad too. You don't need to migrate your catalog or workflow over to CC desktop - just see it as a conduit to get profiles to the cloud.
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Carol Sumilas Boshears

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Mine do not work anymore since the update.
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Rikk Flohr, Official Rep

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When you say they don't work, you mean you can't see them? or you click on them and nothing happens?
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Kim Cannon

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My Presets just don't load, none of the basic ones and the profiles section is greyed out and the only profile available is Adobe Color in the dropdown
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Carol Sumilas Boshears

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They are now finally working. Thanks.
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Carol Sumilas Boshears

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Buy them
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Kim Cannon

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A week later, and I still cant edit in the web version as there are no presets loading, and I have no profiles. I have cleared my cache, am I the only person with this problem now?
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Victoria Bampton - Lightroom Queen, Champion

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Kim, have you tried another browser? Ignoring presets for a moment, do the sliders themselves load in another browser?
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Jean-Paul RICHARD

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Though it's possible to find custom profiles on Lightroom CC Web, these are not loaded automatically when they've been applied on a picture with the regular desktop version of Lightroom CC. Is it a bug ?