Lightroom: The info overlay shows visual glitches (3.4.1)

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  • Problem
  • Updated 7 years ago
  • Solved
  • (Edited)


Lightroom 3 shows visual glitches with overlays on top of the image, as seen in the attachment.

I'm using Lightroom 3.4.1 64 bit on Windows 7 64 bit, 24GB of RAM, and a Nvidia GTX 590 graphics card.
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serge beauchamp

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Posted 9 years ago

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Lee Jay

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Does it do this all the time for you? Only when LR is maximized?

I've seen stuff like this, but it's rare for me, and I can never get it to repeat.
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serge beauchamp

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It's very easy to reproduce for me, I just have the info overlay displayed, and switch between pictures. It also happen when I switch to Develop/Library mode.

I would say it happens maybe 20% of time when I flip to a picture.

I can reproduce it when the window isn't maximized as well.
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LRuserXY

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Perhaps it helps to update the graphics card driver to the newest version (assuming this hasn't been done already).
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serge beauchamp

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I'm using the latest drivers (275.33). I tried to disable multi-GPU (SLI) too, and it didn't solve the problem.
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Which particular card do you have?
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serge beauchamp

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Nvidia GTX 590
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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You could try rolling back to:

http://www.nvidia.com/object/win7-win...

Or roll the dice with a newer beta driver:

http://www.nvidia.com/object/win7-win...
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Rikk Flohr, Champion

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Does it happen when I-tunes is closed?
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serge beauchamp

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Yes, unfortunately.

I closed iTunes, open Lightroom, press CTRL-I:

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Lee Jay

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Do you have Nvidia NView running?
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serge beauchamp

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No, I don't have this program installed.
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serge beauchamp

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I'd like to underline that Lightroom is the only program on my machine that has those visual artifacts, from what I can see. Everything else runs fine.
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Rikk Flohr, Champion

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Serge,

Nearly very time I have seen this it has been a video driver issue. NVidia seems to be particularly susceptible to conflicts. Sometimes reverting back a driver will make the issue go away. I run NVidia cards and the problems seems to come and go with driver updates.

I asked about I-tunes because I see seemingly random issues with I-tunes from time to time. So much so that it has become my default initial test.

Lightroom has a way of exposing video card and monitor profile issues. Often you see the problems in Lightroom first. It is a pretty good canary for Video/Profile/Ram and Harddrive failures.
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Dorin Nicolaescu-Musteață, Champion

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There are tons of similar report in the U2U forums about similar artifacts. In many/most of them the solution is to updat ethe Logitech wireless mouse driver (SetPoint).

http://forums.adobe.com/message/49456...
http://forums.adobe.com/message/46284...
http://forums.adobe.com/message/45146...
http://forums.adobe.com/message/44616...
http://forums.adobe.com/message/44603...
http://forums.adobe.com/message/44572...
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Roy Robinson

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I also updated Logitech wireless mouse SetPoint and
the artefacts are gone ( so far.) Limited test period
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Gregor Meier

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This reply was created from a merged topic originally titled
LR4 image redraw artifact.
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Roy Robinson

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Since installing LR4
when using either LR3, LR4.1 or LR 4.1RC there are often screen artefacts near the top of the screen. Main screen and second screen.
They seem to be related to the Info for the photo. If I switch photos and come back they are gone.



This reply was created from a merged topic originally titled
lightroom 4.1 rc screen artefacts.


Note: This topic was created from a reply on the LR4 image redraw artifact topic.

This reply was created from a merged topic originally titled
Lightroom 4.1 rc screen artefacts.
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kirill pertsev

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Sometimes, usually when I switch from Library to Develop mode, a visual defect manifests itself. I have to force the LR window to repaint to get rid of it.
I run the latest LR on Windows 7 Ultimate/64 in dual-monitor configuration, NVIDIA G470 card. One monitor is rotated to portrait.

If you look closer you'll see that the LR-supplied text (filename, lens/camera model) on an affected area lacks Cleartext (antialiasing) effect.

Thanks,
Kirill
P.S. I'm sorry for a somewhat offensive photo used for an illustration :-) It wasn't intentional.



Lightroom version: 3.4.1 [749592]
Operating system: Windows 7 Ultimate Edition
Version: 6.1 [7601]
Application architecture: x64
System architecture: x64
Physical processor count: 8
Processor speed: 2.7 GHz
Built-in memory: 12279.1 MB
Real memory available to Lightroom: 12279.1 MB
Real memory used by Lightroom: 472.6 MB (3.8%)
Virtual memory used by Lightroom: 553.2 MB
Memory cache size: 31.6 MB
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1024x1280, 2) 1920x1200
Serial Number: 116040013409732096180814

Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 3.4
Library Path: G:\camera\2011\LightRoom\2011.lrcat
Settings Folder: C:\Users\kika\AppData\Roaming\Adobe\Lightroom

This reply was created from a merged topic originally titled
Visual rendering bug in LR 3.4.1/Windows/Nvidia 470..
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Official Response
Have you tried updating the video driver directly from the manufacturer's website?

http://blogs.adobe.com/crawlspace/201...

Seems to have solved issues for other users:

http://feedback.photoshop.com/photosh...
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Rene vd Krogt

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Since Lightroom 4.3 I get an extra box on my screen. It is on top of the photo and completely the width of the photopart of the screen. The box takes the color of the photo or grey lines. This happens in the library mode and in the develop mode, but not always.
When I change something or go back to the previous screen and than again to the screen I want to see it is no longer there.
I made screendumps with the box on it in the library and the develop mode.
My system is Windows 7 64-bit with 8 Gb memory, processor Intel i5 and the videocard is NVidea GT520.

This reply was created from a merged topic originally titled
Stange box on the photo in Library and Develop mode.

Note: This topic was created from a reply on the Lightroom: UI redraw glitch - bar showing on menu topic.

This reply was created from a merged topic originally titled
Strange box on the photo in Library and Develop mode.