Photoshop Elements 9: The crop tool has stopped working

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  • Problem
  • Updated 7 years ago
  • (Edited)
All of a sudden, I can't crop in PSE9! the simplest thing.! I get a box with a tiny box in it insteqd of a cropped photo. How can I fix this? uninstall and reinstall?
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Karen Berry

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  • frustrated

Posted 7 years ago

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Rich Powell

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The crop tool has stopped working in Photoshop CS4 extended on my wife's user account but it works perfectly on my login (user account). This is on the same computer!
Strangely, using a rectangular marquee and selecting the crop command from the menu works fine for both.
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Chris Cox

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Most of the time that means that you have some settings on the tool that you forgot about: fixed size, resolution, etc.

You can examine the options bar and find the settings you forgot, or just reset the tool and start over.
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Neeraj, Employee

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hi,

As said by Chris, It is simply looking the issue of the some values are present in the option bar in the place of resolution,size etc, Please restore tool for the reset the settings.

If this does not solve your problem delete the preferences at the time of launching by pressing the ctrl+alt+shift and delete it.

thanks,
Neeraj