The Elements 13 editor will not load from Organizer

  • 1
  • Problem
  • Updated 4 years ago
  • (Edited)
From the organiser, the message is displayed that the editor is loading, but that doesnt happen
Photo of Frank Krummacher

Frank Krummacher

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 1
Photo of vaishali ahuja

vaishali ahuja, Employee

  • 69 Posts
  • 0 Reply Likes
Frank,
Which OS/platform are you on?
Do you see a crash or any message? Could you please check the task manager(on Windows) and Activity Monitor (on MAC) to see of PhotoshopElementsEditor.exe is running or not?

Regards,
vaishali