Photoshop CC: The lights in lighting effects can not be moved around.

  • 1
  • Problem
  • Updated 4 years ago
  • Solved
  • (Edited)
I opened Photoshop CC today, and went to lighting effects, realizing its not working. I get the workspace and the filters seem to work fine on the right column, the light spot itself though can not be moved around nor be opened/shrunk down more. Why is this happening?

I know many have posted similar questions about the lighting effects, but I couldn't find any that solve my problem. Yes I have graphics accelerator on, I'm not sure about my Open GL because its grayed out though, in advanced settings. Yes I also updated my graphics card just now, but I still have the same problem. Isn't there a way to troubleshoot PS or reset lighting effects? Everything else seems to be working fine.
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Irene Karotsi

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Posted 4 years ago

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Chris Cox

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Have you installed all the Photoshop CC updates?
What OS version are you using?
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Irene Karotsi

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Yep all updates installed, Windows 7, 32bit. I've been using it fine for the last 2 months, just today got this problem. Sometimes I noticed its working for like 4-5 seconds, then stops again.
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Chris Cox

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Could you go to help -> system info and paste the log here? We need a bit more info about your GPU and driver.
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Irene Karotsi

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Adobe Photoshop Version: 2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299 x32
Operating System: Windows 7 32-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 3574 MB
Free memory: 216 MB
Memory available to Photoshop: 1597 MB
Memory used by Photoshop: 70 %
3D Multitone Printing: Disabled.
Windows 2x UI: Disabled.
Highbeam: Enabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=900, right=1440
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="GeForce GT 430/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="9.18.13.4448"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GT 430/PCIe/SSE2"
glgpu[0].GLRendererID=3553
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll"
glgpu[0].GLDriverDate="20141016000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.1"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="GeForce GT 430"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="344.48"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="6.5.21"
clgpu[0].CLBandwidth=0
clgpu[0].CLCompute=0
License Type: Subscription
Serial number: 96040677396993444591
Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 Bit)\
Temporary file path: C:\Users\eirini\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:\, 167,6G, 60,5G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 Bit)\Required\Plug-ins\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014 (32 Bit)\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2014/08/12-23:42:09 79.557478 79.557478
adbeape.dll Adobe APE 2013/02/04-09:52:32 0.1160850 0.1160850
AdbePM.dll PatchMatch 2014/09/07-21:07:38 79.558079 79.558079
AdobeLinguistic.dll Adobe Linguisitc Library 8.0.0
AdobeOwl.dll Adobe Owl 5.2.4
AdobePDFL.dll PDFL 2014/08/18-15:13:12 79.512424 79.512424
AdobePIP.dll Adobe Product Improvement Program 7.2.1.3399
AdobeXMP.dll Adobe XMP Core 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPFiles.dll Adobe XMP Files 2014/08/20-09:53:02 79.156797 79.156797
AdobeXMPScript.dll Adobe XMP Script 2014/08/20-09:53:02 79.156797 79.156797
adobe_caps.dll Adobe CAPS 8,0,0,13
AGM.dll AGM 2014/08/12-23:42:09 79.557478 79.557478
ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31
amtlib.dll AMTLib 8.0.0.122212002 BuildVersion: 8.0; BuildDate: Wed Jul 30 2014 15:59:34) 1.000000
ARE.dll ARE 2014/08/12-23:42:09 79.557478 79.557478
AXE8SharedExpat.dll AXE8SharedExpat 2013/12/20-21:40:29 79.551013 79.551013
AXEDOMCore.dll AXEDOMCore 2013/12/20-21:40:29 79.551013 79.551013
Bib.dll BIB 2014/08/12-23:42:09 79.557478 79.557478
BIBUtils.dll BIBUtils 2014/08/12-23:42:09 79.557478 79.557478
boost_date_time.dll photoshopdva 8.0.0
boost_signals.dll photoshopdva 8.0.0
boost_system.dll photoshopdva 8.0.0
boost_threads.dll photoshopdva 8.0.0
cg.dll NVIDIA Cg Runtime 3.0.00007
cgGL.dll NVIDIA Cg Runtime 3.0.00007
CIT.dll Adobe CIT 2.2.6.32411 2.2.6.32411
CITThreading.dll Adobe CITThreading 2.2.6.32411 2.2.6.32411
CoolType.dll CoolType 2014/08/12-23:42:09 79.557478 79.557478
dvaaudiodevice.dll photoshopdva 8.0.0
dvacore.dll photoshopdva 8.0.0
dvamarshal.dll photoshopdva 8.0.0
dvamediatypes.dll photoshopdva 8.0.0
dvametadata.dll photoshopdva 8.0.0
dvametadataapi.dll photoshopdva 8.0.0
dvametadataui.dll photoshopdva 8.0.0
dvaplayer.dll photoshopdva 8.0.0
dvatransport.dll photoshopdva 8.0.0
dvaui.dll photoshopdva 8.0.0
dvaunittesting.dll photoshopdva 8.0.0
dynamiclink.dll photoshopdva 8.0.0
ExtendScript.dll ExtendScript 2014/01/21-23:58:55 79.551519 79.551519
icucnv40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
icudt40.dll International Components for Unicode 2013/02/25-15:59:15 Build gtlib_4.0.19090
igestep30.dll IGES Reader 9.3.0.113
imslib.dll IMSLib DLL 7.0.0.154
JP2KLib.dll JP2KLib 2014/06/28-00:28:27 79.254012 79.254012
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
LogSession.dll LogSession 7.2.1.3399
mediacoreif.dll photoshopdva 8.0.0
MPS.dll MPS 2014/08/18-23:43:19 79.557676 79.557676
pdfsettings.dll Adobe PDFSettings 1.04
Photoshop.dll Adobe Photoshop CC 2014 15.2.1
Plugin.dll Adobe Photoshop CC 2014 15.2.1
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (32 bit) 5.0.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (32 bit) 5.2.0.52
PSArt.dll Adobe Photoshop CC 2014 15.2.1
PSViews.dll Adobe Photoshop CC 2014 15.2.1
SCCore.dll ScCore 2014/01/21-23:58:55 79.551519 79.551519
ScriptUIFlex.dll ScriptUIFlex 2014/01/20-22:42:05 79.550992 79.550992
svml_dispmd.dll Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler 12.0
tbb.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 4, 2, 2013, 1114
TfFontMgr.dll FontMgr 9.3.0.113
TfKernel.dll Kernel 9.3.0.113
TFKGEOM.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0; BuildDate: BUILDDATETIME) 8.0.0.14
VulcanControl.dll Vulcan Application Control Library 5.0.0.82
VulcanMessage5.dll Vulcan Message Library 5.0.0.82
WRServices.dll WRServices Fri Mar 07 2014 15:33:10 Build 0.20204 0.20204
wu3d.dll U3D Writer 9.3.0.113

Required plug-ins:

3D Studio 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Accented Edges 15.2.1
Adaptive Wide Angle 15.2.1
Angled Strokes 15.2.1
Average 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Bas Relief 15.2.1
BMP 15.2.1
Camera Raw 8.6
Camera Raw Filter 8.6
Chalk & Charcoal 15.2.1
Charcoal 15.2.1
Chrome 15.2.1
Cineon 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Clouds 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Collada 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Color Halftone 15.2.1
Colored Pencil 15.2.1
CompuServe GIF 15.2.1
Conté Crayon 15.2.1
Craquelure 15.2.1
Crop and Straighten Photos 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Crop and Straighten Photos Filter 15.2.1
Crosshatch 15.2.1
Crystallize 15.2.1
Cutout 15.2.1
Dark Strokes 15.2.1
De-Interlace 15.2.1
Dicom 15.2.1
Difference Clouds 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Diffuse Glow 15.2.1
Displace 15.2.1
Dry Brush 15.2.1
Eazel Acquire 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Embed Watermark 4.0
Entropy 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Export Color Lookup Tables NO VERSION
Extrude 15.2.1
FastCore Routines 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Fibers 15.2.1
Film Grain 15.2.1
Filter Gallery 15.2.1
Flash 3D 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Fresco 15.2.1
Glass 15.2.1
Glowing Edges 15.2.1
Google Earth 4 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Grain 15.2.1
Graphic Pen 15.2.1
Halftone Pattern 15.2.1
HDRMergeUI 15.2.1
HSB/HSL 15.2.1
IFF Format 15.2.1
IGES 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Ink Outlines 15.2.1
JPEG 2000 15.2.1
Kurtosis 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Lens Blur 15.2.1
Lens Correction 15.2.1
Lens Flare 15.2.1
Liquify 15.2.1
Matlab Operation 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Maximum 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Mean 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Measurement Core 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Median 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Mezzotint 15.2.1
Minimum 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
MMXCore Routines 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Mosaic Tiles 15.2.1
Multiprocessor Support 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Neon Glow 15.2.1
Note Paper 15.2.1
NTSC Colors 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Ocean Ripple 15.2.1
OpenEXR 15.2.1
Paint Daubs 15.2.1
Palette Knife 15.2.1
Patchwork 15.2.1
Paths to Illustrator 15.2.1
PCX 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Photocopy 15.2.1
Photoshop 3D Engine 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Photoshop Touch 14.0
Picture Package Filter 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Pinch 15.2.1
Pixar 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Plaster 15.2.1
Plastic Wrap 15.2.1
PLY 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
PNG 15.2.1
Pointillize 15.2.1
Polar Coordinates 15.2.1
Portable Bit Map 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Poster Edges 15.2.1
PRC 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Radial Blur 15.2.1
Radiance 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Range 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Read Watermark 4.0
Render Color Lookup Grid NO VERSION
Reticulation 15.2.1
Ripple 15.2.1
Rough Pastels 15.2.1
Save for Web 15.2.1
ScriptingSupport 15.2.1
Shake Reduction 15.2.1
Shear 15.2.1
Skewness 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Smart Blur 15.2.1
Smudge Stick 15.2.1
Solarize 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Spatter 15.2.1
Spherize 15.2.1
Sponge 15.2.1
Sprayed Strokes 15.2.1
Stained Glass 15.2.1
Stamp 15.2.1
Standard Deviation 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
STL 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Sumi-e 15.2.1
Summation 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Targa 15.2.1
Texturizer 15.2.1
Tiles 15.2.1
Torn Edges 15.2.1
Twirl 15.2.1
U3D 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Underpainting 15.2.1
Vanishing Point 15.2.1
Variance 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Virtual Reality Modeling Language | VRML 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Water Paper 15.2.1
Watercolor 15.2.1
Wave 15.2.1
Wavefront|OBJ 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
WIA Support 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
Wind 15.2.1
Wireless Bitmap 15.2.1 (2014.2.1 20141014.r.257 2014/10/14:23:59:59 CL 987299)
ZigZag 15.2.1

Optional and third party plug-ins: NONE

Plug-ins that failed to load: NONE
Flash:
Libraries
Adobe Color Themes
Installed TWAIN devices: NONE
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Are you just not able to see the UI to click on and drag around?

Try selecting View>Show> All
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Irene Karotsi

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Um no apparently this is not the thing. It didn't affect the lighting effects at all, but after restarting again they seem to be working fine now... I just don't know whats causing it because it will happen again.
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Irene Karotsi

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Aaand now they don't, and restarting doesn't seem to be helping either.

Sometimes the circle is there but can't move it, sometimes the circle is not there and can't move it, and some other times I can't even use the controls on the right or they are all turned to 0.
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Irene Karotsi

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Figured out when I open a small image, 100x80, and try render on it it seems to be fixing, then I go back to bigger images and it works there too...