Photoshop: The cursor is driving me nuts. I wish it would just stay a white circle.

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  • Problem
  • Updated 1 month ago
  • (Edited)
I'll be erasing a fine edge, 4 or 7 pixels, and the cursor changes to black so I can't see what I'm doing.  Is there a way to make it stay a white circle?  I'm in Photoshop CC 20.0.6 and Mac OS Mojave 10.14.6, both update as updates become available.
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Carson Barnes

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  • annoyed

Posted 1 month ago

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David, Official Rep

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Howdy Carson,

What sort of problem are you running into?  What do you have set for your Painting Cursor under Preferences > Cursors?

Thanks,
David
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Carson Barnes

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It's that I'm going along, the white circle cursor while erasing an edge shows well for me, and then it switches to black and I can't see it at all. Here are the choices from preferences>cursors, there's no option to keep it white.
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Carson Barnes

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and despite all these color options, the erasing cursor is always a white or a black circle.

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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Have you tried restoring your preferences?
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Carson Barnes

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How is that done?
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Carson Barnes

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Maybe you mean reset preferences on quit?
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Yes. That is the same thing.
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Carson Barnes

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I did that a couple of hours ago; the cursor still tries to be a white circle when on a dark background, then a black circle when on a light background; when on middle tones, it's black and nearly invisible.  I have to tap "command" to see it as an arrow so I know where it is.  I'd like it to remain a white circle (except maybe if I'm working on a white background).  I'm working on an 18 month old Imac with Mojave 10.14.6 and Photoshop 20.0.6
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Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Two things. Can you make a screen recording of what you're seeing? Also, can we please see your Photoshop System Info. Launch Photoshop, and select Help > System Info... and copy/paste the text in a reply.
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Carson Barnes

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OK here is system info:

Adobe Photoshop Version: 20.0.6 20190724.r.80 2019/07/24: 1207344  x64
Number of Launches: 0
Operating System: Mac OS 10.14.6
System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Processor speed: 3500 MHz
Built-in memory: 8192 MB
Free memory: 2472 MB
Memory available to Photoshop: 6435 MB
Memory used by Photoshop: 70 %
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1440, right=2560
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="AMD Radeon Pro 575 OpenGL Engine"
glgpu[0].GLVendor="ATI Technologies Inc."
glgpu[0].GLVendorID=4098
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="AMD Radeon Pro 575 OpenGL Engine"
glgpu[0].GLRendererID=16915464
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2 (Jun 23 2019 21:50:55)"
clgpu[0].CLDeviceVersion="1.2 "
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4096
clgpu[0].CLName="AMD Radeon Pro 575 Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLVendorID=16915456
clgpu[0].CLDriverVersion="1.2 (Aug 20 2019 17:19:54)"
clgpu[0].CLBandwidth=1.61059e+11
clgpu[0].CLCompute=1840.87
nativegpu[0].NativeName="AMD Radeon Pro 575"
License Type: Subscription
Serial number: 90970228558206486367
GUIDBucket:Composite Core (enable_composite_core): onComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop CC 2019/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 957.1G, 241.7G free
Required Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/Plug-ins/
Primary Plug-ins folder: /Applications/Adobe Photoshop CC 2019/Plug-Ins/

Installed components:

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   AdobePIP.framework   AdobePIP   8.0.0.52.48027  
   AdobePDFSettings.framework   AdobePDFSettings   1.4  
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.41336   79.598424
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   Cg.framework   NVIDIA Cg     
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   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0  
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   AdobeScCore.framework   AdobeScCore   4.5.9.1   81.1157194
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   aif.framework   aif   6.0.00.1   1.
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   opencv2.framework   opencv2   3.2.0  
   AdobeMPS.framework   AdobeMPS   5.8.1.44200   95.612057
   dvaui.framework   dvaui   12.1.0.0  
   ahclient.framework   ahclient   4.0.0.0  
   ICUData.framework   ICUData   3.61   "gtlib_11.0" "." "22995"
   dvamarshal.framework   dvamarshal   12.1.0.0  


Required plug-ins:

   3D Studio 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
   Accented Edges 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 20.0.6, © 2014-2018 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
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   Camera Raw 11.4 (273), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
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   Chalk & Charcoal 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
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   Colored Pencil 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 20.0  © 2003-2018 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
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   Crosshatch 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 20.0.6, © 2003-2018 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 20.0.6, © 1991-2018 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
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   Google Earth 4 KMZ 20.0  © 2006-2018 Adobe. All rights reserved. - from the file “U3D.plugin”
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Optional and third party plug-ins: NONE


Duplicate and Disabled plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   com.adobe.Butler.backend  2.1.1 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html”
   com.adobe.inapp.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_4_23/purchaseStock.html”
   New Document  2.5.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-2.5.2/fnft.html?v=2.5.2.1”
   com.adobe.stock.panel.licensing  0.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html”
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_4_23/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_4_23/purchaseTypekit.html”
   Home  2.7.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.7.2/index.html?v=2.7.2.13”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.6.7 - from the file “/Applications/Adobe Photoshop CC 2019/Adobe Photoshop CC 2019.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html”

Installed TWAIN devices: NONE

Photo of Carson Barnes

Carson Barnes

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AndI've made a recording showing the 9 pt cursor disappearing at the edge.  The light part is the layer I'm erasing a few pixels from the edge.  It's a mov file and too big to upload.
Photo of Carson Barnes

Carson Barnes

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Now I've reduced the size but you can't upload an MP4.
Photo of Carson Barnes

Carson Barnes

  • 46 Posts
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Maybe this link works better     https://youtu.be/VUo5MnbOfvk

Photo of Carson Barnes

Carson Barnes

  • 46 Posts
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THe first 2/3 you can't see the cursor, it's there.  The remainder you kind of can.
Photo of Carson Barnes

Carson Barnes

  • 46 Posts
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There is no way to do that, is there?

Photo of Carson Barnes

Carson Barnes

  • 46 Posts
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I just looked in preferences.  No such option.

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David, Official Rep

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Are you hitting your NUMB LOCK key at any point during this process?
Photo of Carson Barnes

Carson Barnes

  • 46 Posts
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No; it's an apple keyboard, I don't see num lock.  What would it do?
Photo of Carson Barnes

Carson Barnes

  • 46 Posts
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I find that I put on the caps lock key, the cursor changes from an invisible circle to a white and black cross mark which, as it has both black and white, is visible against any background.  It doesn't give a hint of where the erasing edge is going to be though.

I've also come up with a test you'd be able to reproduce:  make a new document, make a new layer, fill with 50% gray.  The cursor for eraser is just about invisible. 


Photo of Carson Barnes

Carson Barnes

  • 46 Posts
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Is there a way to make the cursor for the eraser a white circle?

Photo of Carson Barnes

Carson Barnes

  • 46 Posts
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How are we doing with this question?  Should I go to a previous version of Photoshop that didn't have an invisible cursor?