PS Express - The camera looks great in the preview but horrid when actually taken.

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  • Problem
  • Updated 3 years ago
  • (Edited)
In the live camera preview in the photoshop express windows 8 app, everything looks great!
When I tap the screen and take the picture, I get something which is mirrored, grainier, less sharp, and more dark.
This problem only occurs with the front facing camera.
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Elliot Gerchak

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  • frustrated

Posted 3 years ago

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Photo of Amit Kumar Gupta

Amit Kumar Gupta, Employee

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This could be because of camera resolution. Which phone are you using?
Are you getting good quality photos from phone's camera app?
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Elliot Gerchak

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I am using the Dell venue 8 pro (tablet).
The pictures look okay in other camera apps.
It is disappointing (and confusing) that the live preview looks way better than they saved picture. Also, it is slightly odd that it only happens for the front facing camera.
Photo of Amit Kumar Gupta

Amit Kumar Gupta, Employee

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Hi Elliot,
The front camera of the device is 1.2Mpx only thats why you are seeing this issue. It the problem is with the app, it will give similar results for the rear camera also.
Please verify the same in another photo editing app.
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Elliot Gerchak

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Nope!
The camera looks just fine in other apps.
What gets me is that in the preview, the camera looks just as good as any other but when I try to capture, it fails horribly.
photoshop:
other app:
It's a shame as the main reason I downloaded the app was to replace the default camera app.