Photoshop: The area is empty or does not overlap with the workspace

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Hello, 
I have done this many times, but now when i record an action (cropping an saving an image) and want to use it for many other files the same way, it shows me this message:

"The command could not be completed because the area is empty or does not overlap with the workspace."

The files are PNG and all the same size. Do you know what's wrong? i even installed the old version of PS but it still shows me this message. Is there a checkbox a forgot?

thank you for your help. 

cheers
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Andreas

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Posted 2 weeks ago

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christoph pfaffenbichler, Champion

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Can you post the awn-file and the image on which it fails? 
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christoph pfaffenbichler, Champion

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And do all the images have the same size and resolution? 
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Andreas

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Hello,

yes the pictures have all the same size an resolution. i could not upload the atn file here. so i uploadet it on wetransfer. hope this works. https://we.tl/t-lY2nMyfLG5

Thank you!
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christoph pfaffenbichler, Champion

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Thank you. 
Why are the Top, Left, Right and Bottom values all identical and  negative? 
How did you record it? 
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Andreas

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Hello, i don't know.. i did a video on how i record the action. https://we.tl/t-3D1Ga7a2jB

thank you for your help. 
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christoph pfaffenbichler, Champion

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Thanks. 

When you expand the Action in the Actions Panel does it also show identical values? 

It seems to me that you are using the Crop Tool to downsample the image because you don’t seem to cut off anything originally. 
In that case you could, as a work-around. also downsample the image while exporting or use Image > Image Size instead of the Crop Tool. 
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Andreas

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Hi Christoph,

i think you are right. But it used to work the way i did. But now i did the workaround. I recorded the action. I croped the image here (image/picturesize) put in the correct size. saved it for the web, closed it and then started the automatisation. 

it worked!! thank you for your help!!!! 
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christoph pfaffenbichler, Champion

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Sorry, I cannot figure out why it would stop recording or playing correctly in the Action. 
Hope the work-around suffices for the time being. 
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eartho, Champion

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I watched the vid you provided and there's a much, much better way of accomplishing the same task.

Use Image Processor Pro.

You'll be able to make multiple 'crops' and exports at the same time without needing to run any actions.