Thank you for fixing CPU issues like you said for the 5th time and still not fixing them

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  • Updated 1 year ago
Why do you continue to put out the fact that you fix memory leaks and CPU issues every update but you blatantly lie and dont fix CPU issues or memory leaks?.

iMac 5k late 2015
64GB RAM
Core I7 4GHZ
AMD Radeon R9 M395X 4GB
500GB SSD Hard Drive

It is a fully spec'd iMac.
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Michael R

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  • ripped off for the past 2 years

Posted 1 year ago

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Victoria Bampton - Lightroom Queen, Champion

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There can be multiple causes of issues. They fixed the issues they were able to reproduce, but that doesn't mean there aren't different ones with similar symptoms.

What are you doing in Lightroom when it's showing 497.5% CPU?  What makes you think it's a leak?
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Victoria Bampton - Lightroom Queen, Champion

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Not a problem Michael. I'm sure you've already tweaked everything you can in that case, but most people have no idea that their settings can make such a difference. Some of the Develop tools aren't optimized to use the GPU yet, which may be a factor in the issues you're seeing. How are you getting on with the smart preview editing capabilities? I've found that helps a lot on my 5K. 

Some people definitely are seeing real performance issues, no question. It's really odd though, because it's a pretty small percentage of the user base. I was testing an alternative and fairly popular raw editor the other day, and that was far more painful than Lightroom, so sometimes it's out of the frying pan and into the fire. Have you tried any other editors?
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Alan Harper

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Victoria, I know that you are a Lightroom Champion, but if you ever were to write a book on how to move seamlessly (or not) between various cataloguing and editing programs, I would love to read it. 
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Victoria Bampton - Lightroom Queen, Champion

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Thanks Alan. Any particular programs you have in mind?
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Alan Harper

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You're asking me? How nice!

Using Lightroom and Bridge as cataloging programs. I have always thought that Bridge might solve problems for me, but haven't investigated because Lightroom is adequate.

Using Lightroom and Photoshop. I have figured this out to my satisfaction, but it wasn't easy (things like psb files) and a guide for the clueless would be, I think, quite useful. Address why you might (or might not) want to apply Lightroom adjustments to psd files, work-arounds for psb files, whether to export in Lightroom or Photoshop, etc.

Your evaluation of the tradeoffs between Lightroom and its competitors, and best practices for moving between them (or keeping both going simultaneously). I have not investigated this, given my (untested) belief that life without the Lightroom plugins I have grown to love would be much more painful. (Especially because I use plug-in metadata that can't be written to files). But I would eat up a good review of other cataloging and editing software and examples when one program is preferable to another. (Only consumer-level software--you can leave any program costing more than three figures [pounds, dollars or loonies] unreviewed).
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Victoria Bampton - Lightroom Queen, Champion

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Thanks Alan. Plug-ins and external editors are definitely on my radar. How to move to alternative DAM software may get me fired. ;-)
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Assaf Frank

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To be fair Adobe did improve some memory leaks in the last 2 version.

However !!!

the community is crying for a fix for the perforamce issues on High Spec PC/MAC with more than 4 CPUs , lightroom becomes slow after 5 minutes and I need to restart all day + image export become slower after working with lightroom, and if you restart the export is much faster using 100% of the 16 CPUs that I have. This has been reported on several threads see below.

can you check with the development team if they are working on a fix and let us know? 

I would be very greatfull if  you can do that.

https://feedback.photoshop.com/photoshop_family/topics/i-ask-this-on-behalf-of-the-community-when-will-adobe-fix-the-overall-dog-slowness?utm_source=notification&utm_medium=email&utm_campaign=new_reply&utm_content=topic_link

https://feedback.photoshop.com/photoshop_family/topics/lightroom-clone-and-brush-tool-can-not-stress-the-cpu-is-slow-only-on-cpu-with-xeon-architectures-can-confirm?topic-reply-list[settings][filter_by]=all&topic-reply-list[settings][page]=1#topic-reply-list

https://feedback.photoshop.com/photoshop_family/topics/lightroom-image-export-is-much-faster-after-restart-cc-2016-6-1-and-before

https://forums.adobe.com/thread/2212270

https://forums.adobe.com/thread/1845999

https://forums.adobe.com/thread/2263962

https://forums.adobe.com/thread/2166563

 

(Edited)
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Michael R

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yes they did.  a memory leak problem was patched, but overall performance is dog doo doo
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Alan Harper

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I understand the complaint, but I don't understand what the Activity Monitor screenshot is supposed to show. Often Lightroom is using "600%" or more of my CPU (I have 4 cores each with 2 threads), and I think that this is a good thing--it shows that Adobe has done a lot of work tuning to make computations parallel, thereby speeding up what can be large calculations. And, for what it is worth, I have made complaints about speed (acknowledged but not yet fixed) and memory leaks (fixed).
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Michael R

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i have no problem with Lightroom using CPU, what i have a problem with is when shifting color temperature or tint, it taking 2 seconds to render and by that time ive either gone too far or too little and then i have to close lightroom and reopen it to see my changes simultaneously instead of with a 1-2 second delay which is non workable
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Assaf Frank

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I have exactly the same problem and a restart resolves it but just for a few minutes and then I need to restart again. Are we the only 2 users with this issue out of the millions of Adobe lightroom users? If anyone with this issue read this post please tell us.
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Victoria Bampton - Lightroom Queen, Champion

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Nope, you're not the only 2, but it seems to be a fairly small percentage. That makes it really difficult to track down what's different for you.
Michael - GPU turned on or off in Prefs? And smart previews editing on or off? And where's the catalog and photos stored (e.g. what kind of drives?)

And what are you both doing before it starts going slower and slower?
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Stefan Pecovnik

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count me in and the hundrets of threads you can find EVERYWHERE if you just look for it.....and thats the point...it looks like nobody at adobe gives a damn...because there is just no reaction to any of the many threads...
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Assaf Frank

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if I reduce my cores to 4 it is much more responsive, but that is mad to have 16 core cpu and use only 4. I think this shows the problem is with lightroom, I don't know anyone with 6 cores or more that have lightroom running just fine with no need to restart every 5 minutes. do you know anyone? as I'm sure we all want to know their spec.
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John Maguire

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Just trying to help here. I run PS & LR on an hp with 6 cores and only 12g of ram and am not seeing any issues with speed other than startup times with PS. I did figuring a way to speed up LR once it was running but it seems counter intuitive.

If I tell windows to limit LR to only 2 cores I do see an improvement in operational speeds.
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Assaf Frank

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yes if I reduce my cores to 4 it also much more responsive, but that is mad to have 16 core cpu and use only 4.
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Stefan Pecovnik

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If you have to tell a programm to only use 2 cores...hmm...do you think that this is using your complete resources than?...is this a good piece of code?