Photoshop: Text tool doesnt work: Error: something prevented the text engine from launching

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  • Problem
  • Updated 5 years ago
  • (Edited)
Just installed Photoshop CS6 subscription and the text tool does not work. Keeps saying something prevented the text engine from launching. please help!
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Danielle Hill

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  • frustrated

Posted 6 years ago

  • 1
Photo of Jeffrey Tranberry

Jeffrey Tranberry, Sr. Product Manager, Digital Imaging

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Hi Danielle,

You have a bad font or font cache. Use these trouble shooting steps:

http://blogs.adobe.com/crawlspace/201...
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Danielle Hill

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I tried the troubleshooting. says I have 521 fonts and they all failed
Photo of Chris Cox

Chris Cox

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Could be one of the font caches then. (OS cache is most likely)
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Danielle Hill

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ok how do I fix it? Hasn't worked at all since I downloaded the subscription
Photo of Brandon Sears

Brandon Sears

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i have tried everything and it is not working please help