Photoshop: Text tool causes system errors (beeping/buzzing)

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  • Updated 7 years ago
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While using the 64-bit Photoshop CS 5.1 (or 5.0) on 64 bit Windows 7 machine, the program constantly causes my whole system to crash when using the text tool. This seems to happen at random, but always when using the text tool. The system instantly freezes and emits a very loud buzzing sound and can only be stopped by unplugging the computer.
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Lee Van Put

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Posted 7 years ago

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Chris Cox

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An application cannot cause the whole system to crash, hang, or reboot.

If the whole machine freezes or reboots - then you're looking at defective hardware, or maybe a bug in the OS or a low level driver.

The buzzing could be your video card, a motherboard fault (like bad RAM), or a bad power supply.

Bad RAM is the most common problem. But don't bother with RAM testing software - it's useless. The only good way to test bad RAM is to swap it out.
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Lee Van Put

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Thanks for your speedy response. To clarify - the buzzing sound is being emitted from the speakers, not the computer itself and sounds like someone laying on a car horn for lack of better description.
The RAM and power supply have both recently been replaced (the problem occurred both before and after the new hardware). Additionally, the only time such a crash occurs on my computer at all is while using Photoshop (64 or 32 bit) and the text tool. It may happen while selecting, typing, or moving text, but always only when using the text tool. I have run Adobe's font checker (no issues), removing all but system fonts (making sure Hattenschweiler is gone for good, as I'd read this can cause problems with x64 Windows) to no avail.
Any suggestions on how I may troubleshoot this problem otherwise?
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Chris Cox

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That sounds to me more like a bad motherboard. Ouch.

But, it could also be the video card -- some do odd things when dealing with selections. Have you tried disabling OpenGL drawing in Photoshop's preferences, then relaunching Photoshop?