text won't copy from email into photoshop after installing MacOS 10.11

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  • Updated 2 years ago
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hello, as discussed earlier today with the adobe support i'm also reporting the problem here: suddenly i cannot copy text from most emails into photoshop anymore. it seems to have something to do with the way the e-mails are formatted. copying and pasting text from and into other programs (indesign, illustrator, firefox-browser etc.) works fine. when i copy the text from the email into mac's textedit program as a workaround, i first have to convert the file into 'plain text' in order to copy the text successfully from there into photoshop, which is rather unproductive/frustrating. are you aware of this issue (according to the adobe support, i'm not the only one facing this problem) and do you have an idea how to tackle it? the issue seems to be mac-only as far as i know. i work under el capitan (10.11.1) with mac mail and adobe photoshop cc 2015 and cs 6 (issue appears in both versions). thanks in advance! marcel
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Marcel Weisheit

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Posted 2 years ago

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